About this role
What You’ll Do (Job Duties)
- Under the direction of the assistant general manager, The Emissary/ACO is responsible for providing constant security presence on the interior and exterior as well as respond as necessary to the resident and guest's needs.
- The Emissary/ACO will patrol and inspect the common areas on a routine basis to ensure that access is controlled, enforce community policies and ensure the property is well maintained.
- The Emissary/ACO must at all times display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing residents and guests.
Who You Are (Skills/Experience)
- 6 months of customer service experience. Preferably in hospitality or luxury property management.
- Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening.
- High School diploma or GED equivalent required.
- Polished and professional appearance and demeanor.
- Strong verbal and written communication skills.
- Strong critical thinking skills. Must be solutions oriented.
- High attention to detail.
- Personable and capable of building a strong rapport with residents and guests.
- Team player.
- Ability to lift up to 50 pounds.