客户经理

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Key Account Manager/Account Executive, Liby Group, Guangzhou, China – Your next position?

As a dynamic Account Manager in our Fragrance & Beauty Division at Givaudan’s Guangzhou’s office, you’ll passionately hunt out, secure and develop new business opportunities. Highly organized, you’ll coordinate with internal teams and take ownership of our key customer accounts. Could this be the challenging environment you’re looking for? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value and are skilled at fostering strong relationships.

In this position you will:

- Grow Givaudan business by managing top and bottom lines
- Assume lead role for the assigned Givaudan activities for the account
- Cultivate productive relationships with key decision makers and senior influential leaders
- Ensure Givaudan is well-positioned to participate in core lists and targeted briefs
- Develop thorough understanding of customer potential through analysis of brand strategies, positioning, strengths and weaknesses, and competition
- Develop/review/monitor strategic Account and Category plans, sales forecasts, and budget for key account
- Present Account Plans to Creative Category Management, Marketing, Consumer Research, Applications and Technology
- Drive internal efforts to achieve Account Plans, collaborating with Creative Category Management, Perfumery, Marketing, Consumer Research, Applications and Technology, ensuring the most efficient management of Givaudan resources
- Attract new business and defend existing business, identifying and creating opportunities for Givaudan to participate in targeted customer briefs, articulating Givaudan’s value proposition, promoting creative fragrance solution, concepts, technologies or products
- Monitor competitor activity
- Follow-up on customer submissions and manage wins to production and launch
- Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary
- Lead negotiation of pricing agreements in accordance with company guidelines
- Ensure implementation of negotiated pricing agreements; support Customer Care in managing and optimizing Supply Chain; support Credit Management in collecting receivables
- Manage and resolve customer complaints and ensure prompt resolution
- Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

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You?

Are you an ambitious, self-motivated individual? Eager to grow in a culture where you can express yourself in a dynamic environment? Who wants to collaborate and learn together with teams as passionate as you are? Then come join us – and impact your world.

Your professional profile includes:

- University degree with a minimum of 5 years’ functional/technical experience in the industry
- Verbal and written command of English
- Solid Sales experience is preferred

Demonstrated:

- Competence in olfactive skills and fluency in fragrance language
- Ability to energise and lead a cross-functional team around a project
- Ability to build and maintain effective relationships with customers,  decision-makers   and   influencers, understanding   and   communicating customer requirements
- Competent negotiation skills
- Competence in developing and delivering compelling presentations
- Consistent track record of new wins and ability to identify and create new business opportunities
- Consistent track record of significant business growth with key accounts

Your future employer?

Givaudan is the global leader in the creation of fragrances and flavours. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate, Givaudan is at the forefront of creating fragrances and flavours that ‘engage your senses’. The company achieved sales of CHF 4.4 billion in 2013. Headquartered in Switzerland with local presence in 82 locations, the company has 9,500 employees worldwide. Givaudan invites you to discover more at www.givaudan.com .

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.