About this role
JOB SUMMARY
The Insurance Collector is responsible for all insurance follow-up on assigned accounts from the management team. The core responsibilities of an Insurance Collector include research; filing corrected claims and adjustment identification to ensure proper account resolution. This position requires the ability to work independently; accomplish goals; excellent customer service and communication skills; creativity; patience; and flexibility. Insurance Collector relies on the guidelines established by the organization to perform job functions and work under general supervision in a moderately fast paced environment. Insurance Collector reports to the Supervisor or Manager and at times department lead.
JOB REQUIREMENTS
Minimum Education
- High school diploma or equivalent
Minimum Work Experience
- Previous healthcare billing and/or Medical insurance experience preferred
Required Licenses/Certifications
Required Skills; Knowledge; and Abilities
- Knowledge of medical practices; terminology; and accounting policies.
- Knowledge of goal-setting.
- Knowledge of insurance processes.
- Skill in planning; organizing; delegating; and supervising.
- Skill in evaluating the effectiveness of existing methods and procedures.
- Skill in problem solving.
- Skill in verbal and written communication.
- Ability to read; interpret and apply policies and procedures.
- Ability to set priorities among multiple requests.
- Ability to interact with patients; medical and administrative staff; and the public effectively.