About this role
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
Tasks:
- Build and maintain a customer knowledge base
- Teach the team to run interviews and usability tests independently
- Participate in product planning
- Organize and run design sprints; serve as an internal research resource for other teams
- Contribute to improving discovery processes (e.g., on-site surveys, satisfaction metrics)
Requirements:
- 3+ years of experience in UX Research
- Experience building and developing products starting from the customer: interviews, tests, surveys, observations
- Strong grounding in qualitative methods, especially in-depth interviews (genuinely enjoys running them)
- Experience with quantitative methods (surveys, etc.)
- Full-cycle research experience: study scoping/grooming, outreach, and participant recruiting
- Experience implementing CustDev practices within working teams
- Comfortable with high-uncertainty tasks and able to adapt existing methods to new contexts
- Able to gather all information needed to work effectively
- Reliable with deadlines and capable of planning own workload
- Strong team player who can see tasks in a wider context and ask the right questions
- High working pace; pushes themselves and colleagues
- Autonomous and proactive; turns research findings into concrete actions
- Fluent English and Russia required.
Nice to have:
- Background in statistics/analytics
- Experience in trading or another regulated industry
- Experience at Robinhood
- Experience with a multi-market product
- Experience building research ops from scratch
- Knowledge of Spanish, Portuguese, Thai, or Arabic
What we offer:
- Remote work model;
- Competitive remuneration;
- Friendly, enjoyable and positive environment.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-LR1