Office Manager & Client Experience Coordinator

Office
Manager & Client Experience Coordinator

Tampa, Florida | Full-time | On-site |
Monday-Friday
Salary: $45,750-$52,000, based on experience

Our client is an established and growing
photography company known for personal service, thoughtful details, and exceptional
client experience. They seek an organized, warm, and resourceful professional
to keep their office running smoothly and guide clients through every stage of
their experience with them.

This is a hands-on role for someone
who enjoys creating order, communicating with clients, and helping a small
business thrive. You will be the central point of coordination for client
communication, scheduling, administrative systems, and day-to-day studio
operations.

What
you'll do

- Serve as a welcoming and
responsive primary contact for clients, answering questions and
coordinating next steps.
- Guide clients through onboarding,
scheduling, preparation, and follow-up.
- Manage calendars, appointments,
meeting details, and internal deadlines.
- Maintain accurate information in
the CRM, shared files, and other business systems.
- Track open tasks and client
deliverables, following up with team members so commitments are completed
on time.
- Prepare polished emails,
proposals, meeting notes, service updates, and other client-facing
materials.
- Help organize and improve office
procedures, checklists, templates, and standard operating procedures.
- Coordinate daily priorities with
the owner and studio team.
- Identify potential client-service
issues early and help resolve them thoughtfully.
- Provide occasional support as a
stylist after training.

Requirements

What
will help you succeed

- At least 3 years of relevant
experience in office management, client service, hospitality, studio
coordination, executive support, or a related field.
- Excellent written and verbal
communication skills.
- Strong organization, judgment,
and follow-through.
- Confidence managing multiple
priorities in a busy, client-facing environment.
- Proficiency with Gmail, Google
Calendar, Google Drive, and other Google Workspace applications.
- Comfort learning CRM, booking,
scheduling, and contract platforms.
- A genuine interest in providing
attentive, personalized service.
- The initiative to notice what
needs attention and take appropriate action.
- Experience in photography, luxury
service, hospitality, events, beauty, fashion, or another high-touch
client environment is helpful but not required.
- Bachelor's degree or equivalent
relevant experience preferred.

Benefits

What
we offer

- Salary of $45,750-$52,000, based
on experience.
- Medical, dental, and vision
insurance.
- Paid time off.
- SEP IRA contributions for
eligible employees after three years of service.
- Training for the styling
component of the position.
- The opportunity to have a visible
impact in a growing creative business.

The
person who will thrive here

You enjoy being the person who keeps
things organized and makes clients feel cared for. You communicate warmly,
catch details others may miss, and follow through without repeated reminders.
You are comfortable working closely with a small team, shifting between client
communication and operational tasks, and contributing wherever the day
requires.

Reports to: Owner/CEO
Location: Tampa, Florida - on-site
Schedule: Full-time, Monday-Friday

hrEdge, and our client, provide equal
employment opportunities to qualified employees and applicants without regard
to any characteristic protected by applicable law.