Food and Beverage Assistant - Conference and Events

MarcliffeAberdeen, ScotlandOn-siteFull-timeNew grad, 0–1 yearsListed 3 days ago

Apply now

About this role

Food & Beverage Assistant – Conference & Events

Are you passionate about delivering exceptional service and creating memorable experiences for guests?

We are looking for a Food & Beverage Assistant – Conference & Events to join our team at Marcliffe Hotel. You’ll play an important role in delivering outstanding food and beverage service across a wide range of events, including weddings, celebrations, conferences, funerals and special occasions .

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, takes pride in their work and loves being part of a team committed to delivering 5-Star service .

What you’ll be doing

- Preparing and setting up event spaces to the highest standards, including tables, chairs, linen, tableware and décor.
- Welcoming and assisting guests in a warm, friendly and professional manner.
- Serving food and beverages efficiently and in line with the requirements of each event.
- Anticipating guests’ needs and ensuring they receive attentive and personalised service.
- Maintaining high standards of cleanliness, presentation and hygiene throughout each event.
- Clearing and resetting event spaces efficiently once service is complete.
- Working closely with the Conference & Events team to ensure every event runs smoothly.
- Responding to guest requests and concerns promptly, escalating any issues to Management when required.
- Taking part in training and development to continually improve your knowledge and skills.
- Supporting the wider team with other duties as required.

About You

We’re looking for someone who is:

- Passionate about food, beverage and exceptional customer service.
- Friendly, personable and confident when interacting with guests.
- Professional in appearance and approach.
- A great team player who is also comfortable working independently.
- Reliable, proactive and willing to get stuck in.
- Highly attentive to detail and able to follow instructions.
- Calm and organised when working in a busy environment.
- Flexible and adaptable to the changing needs of the business.
- Keen to learn, develop and build a career within hospitality.

Previous hospitality or customer service experience is desirable, but attitude, enthusiasm and a genuine passion for delivering great service are just as important.

Why join Marcliffe?

At Marcliffe, we believe our people are at the heart of everything we do. You’ll have the opportunity to work alongside a dedicated team in one of Aberdeen’s most prestigious hotels, gaining valuable experience across a diverse range of events and occasions.

If you take pride in delivering exceptional service, enjoy working with people and want to be part of a team that strives for excellence, we’d love to hear from you.

Join the Marcliffe team and help us create memorable moments for our guests.