About this role
Key Responsibilities
- Design, develop, and maintain solutions on Adobe Experience Platform (AEP).
- Configure and manage Real-Time Customer Profiles and Identity Resolution.
- Develop and maintain customer data ingestion pipelines from multiple data sources.
- Create and manage XDM schemas, datasets, dataflows, and identities.
- Build audience segmentation strategies for marketing and personalization use cases.
- Implement and support Adobe Journey Optimizer (AJO) campaigns and customer journeys.
- Integrate AEP with Adobe Analytics, Adobe Target, Adobe Campaign, AEM, CRM, and third-party platforms.
- Monitor platform performance, data quality, and data governance compliance.
- Support troubleshooting, issue resolution, and platform optimization activities.
- Collaborate with business stakeholders, architects, marketers, and development teams to deliver customer-centric solutions.
Preferred Skills
- Experience with Customer Journey Analytics (CJA).
- Knowledge of Consent Management and Identity Resolution.
- Experience with Personalization and Omnichannel Marketing solutions.
- Understanding of GDPR, CCPA, and data privacy regulations.
- Experience working in Agile/Scrum environments.
- Exposure to MarTech ecosystems and customer engagement platforms.
Desired Competencies
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to translate business requirements into scalable technical solutions.
- Strong customer-centric mindset.
- Ability to work independently and collaboratively in a fast-paced environment.
Key Skills
Adobe Experience Platform (AEP), RT-CDP, Adobe Journey Optimizer (AJO), Adobe Analytics, Adobe Target, Adobe Campaign, AEM, XDM, Real-Time Customer Profile, Identity Service, Audience Segmentation, Personalization, Customer Journey, SQL, JavaScript, REST APIs, Databricks, Snowflake, Azure, AWS.