About this role
We are seeking an experienced Commercial Hot-Side Equipment Service Technician to service, troubleshoot, repair, and maintain commercial restaurant and food-service equipment. The ideal candidate will have hands-on experience working with commercial cooking equipment, strong electrical troubleshooting skills, and the ability to provide professional, courteous service in a customer-facing environment.
- Diagnose, troubleshoot, repair, and maintain commercial restaurant equipment.
- Service commercial ovens, fryers, ranges, and other hot-side cooking equipment.
- Troubleshoot electrical and mechanical issues using electrical schematics and technical documentation.
- Perform preventative maintenance to ensure equipment operates safely and efficiently.
- Inspect equipment, identify potential problems, and recommend appropriate repairs.
- Complete service calls in a timely and professional manner.
- Communicate effectively with customers regarding equipment issues, repairs, and recommendations.
- Maintain a clean, professional appearance while representing the company at customer locations.
- Accurately document service calls, repairs, parts used, and equipment conditions.
- Operate company vehicles safely and maintain a clean driving record.
- Respond to occasional after-hours and on-call service needs.
Qualifications
- High School Diploma or GED preferred.
- 3–5+ years of experience repairing commercial food-service equipment, preferably hot-side equipment.
- Experience working with commercial ovens, fryers, ranges, and other cooking equipment.
- Ability to read and understand electrical schematics.
- Strong mechanical and electrical troubleshooting skills.
- Good verbal and written communication skills.
- Professional customer-service etiquette and a presentable appearance.
- Intermediate computer skills.
- Valid driver's license with a clean driving record.
- Legally authorized to work in the United States.
- Ability to successfully pass a pre-employment drug screening.
- Experience with microwaves and small kitchen equipment such as slicers, blenders, and mixers is a plus.