Tesla Advisor, Sales

TeslaSantiago, Santiago MetropolitanOn-siteFull-timeSenior, 5–8 yearsListed 2 days ago

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About this role

The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
- Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
- Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level and prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment

- At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
- Strong sense of team mentality and reliability + great attention to detail with strong organization and communication skills
- Must have a valid driver’s license in Chile
- Working part time during weekends in Santiago Chile
- Excellent communication skills in both English and Spanish