Titling Specialist

Join a Legacy of Excellence with the Swope Family of Dealerships!

Since 1952, the Swope Family of Dealerships has been a proud part of the Hardin County community. With over 70 years of service and multiple locations across the area, weve built more than a business—weve built a legacy rooted in trust, integrity, and community connection.

At Swope, we believe in more than just selling and servicing vehicles—we believe in supporting the people and neighborhoods around us. Were passionate about giving back and actively involved in local initiatives, and we encourage our associates to get involved.

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The Title Specialist will process car deals, verifies costs for the accounting department, including the costs of reconditioning and equipment add-ons and handles the legal transfer of documents for the Department of Motor Vehicles.

Essential Duties

- Process all new and used vehicles for registration in the state in which they will be titled.

- Prepares tax and title documents.

- Submits all legal transfer work to the Department of Motor Vehicles.

- Verifies that funds have been collected and the correct lienholder paid off before processing title applications.

- Checks for accuracy in the application and ensures that all information is complete.

- Prepares payoff checks for new vehicles and trade-ins.

- Bills out all dealer trades and prepares Certificates of Origin.

- Maintains a system to verify out-of-state titles.

- Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or issues with titles.

- Signs over titles for all wholesalers who have paid in full. Prepare a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.

- Prepares stock cards for new and used vehicles.

- Posts vehicle sales and purchases.

- Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.

- Processes yearly renewal of dealer tags in conjunction with admin staff.

- Knowledgeable of updates in title regulations. Attend seminars held by local licensing bureaus and any available training on title regulations.

- Cross-trains others to handle title clerk daily responsibilities.

- Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc.

- Maintains a professional, calm manner when negotiating with difficult or upset customers.

- Maintains a high level of confidentiality.

- Maintains a cooperative, courteous, team focused attitude.

- Performs back up and other duties for other office positions as required

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

- High School Diploma or GED; Associates Degree or equivalent from a two year college or technical school preferred

Language Skills

- Ability to read and comprehend complex instructions, correspondence, and memos. Ability to write complex correspondence. Ability to effectively present information in one-on-one and small group situations to employees and their managers.

Mathematical Skills

- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

- Ability to calculate figures and amounts such as interest, commissions, proportions, and percentages.

Reasoning Ability

- Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with complex issues that arise and that could involve an employee and their manager.

- Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists.

- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

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Benefits

- PTO available first of the month after 60 days of employment

- Paid Sick Time available first of the month after 60 days of employment

- Holiday pay starting day one

- Wellness Reimbursement

- Health Insurance

- HSA - Health Savings Account with company contribution

- 401K with Company Match

- Vision Insurance

- Dental Insurance

- Company Paid Basic Life Insurance & AD&D Insurance

- Supplemental life insurance

- Company Paid Short Term Disability

- Long Term Disability

- Critical illness and Accident Coverage

- Prepaid Legal Insurance

- Identity Theft Protection

- Discount Programs

- Referral Programs

- Employee Assistance Program

- Pet insurance