Retail Associate, West County Center

Who You Are

- Deeply customer-focused individual who is passionate about styling, event coordination and has a keen eye for detail.

- A confident, consultative communicator who builds trust through active listening and thoughtful guidance.

- Naturally curious about customer’s lives and style needs, with the ability to uncover selling opportunities beyond a single event and confidently close sales.

- A sales-driven stylist who is comfortable initiating conversations, recommending add-ons, and closing sales while maintaining a customer-first experience

- Tech-savvy and comfortable navigating digital platforms to assist the customer experience.

- Goal-oriented and motivated to meet and exceed sales targets while maintaining a customer-first approach.

- A humble team player who values accountability, feedback and continuous learning.

- Adaptable and solutions-driven - able to handle multiple customers and event setups at once.

- Prior retail, customer service, or sales experience is a plus - a strong attitude and willingness to learn are essential.

- Weekend availability is required.

- Comfortable standing and moving throughout the showroom for extended periods, including bending, reaching, stretching, and walking to assist clients and maintain visual standards.

You describe yourself as kind, collaborative, and creative. You know ownership is more than responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.

Perks and Benefits

- Paid company-recognized holidays aligning with our holiday pay policy

- No Black Friday adjusted hours

- Employee engagement & cultural events

- Discounts on garment rental and purchases for you, your partner, and friends & family

- Annual compensation process

West County Center, Retail Associate role is onsite. 
 
The base hourly range for this position is $15.94-$18.56, but the actual compensation may vary based on the candidate’s skills, qualifications, and location. The Black Tux defines compensation plans using market data aligned with comparable companies at a similar stage and size as ours.