PRC Referral Clerk (TM-49334)

Closing Date: October 1, 2026

Position: Referral Clerk (PRC)

Salary: $21.35 - $26.00

Reports To: PRC Administrator

Location: Nespelem, WA

SUMMARY:

The Referral Clerk provides administrative support to the Purchased/Referred Care (PRC) program by

processing and tracking patient referrals to external healthcare providers. This role involves coordinating

with patients, providers, and insurers to ensure appropriate documentation, eligibility, and follow-up for

referred care services. The Referral Clerk ensures compliance with PRC policies, Indian Health Service

(IHS) regulations, and tribal healthcare standards. The Referral Clerk position is distinguished by its focus on managing external healthcare referrals within the PRC system. It requires knowledge of PRC regulations, HIPAA compliance, and medical terminology. This role is critical for ensuring timely and efficient coordination of off-site patient care services.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES:

- High School Diploma or GED required.

- Two (2) years of experience in a healthcare office, referral coordination, or medical records preferred.

- Experience with PRC or IHS systems highly desirable.

- Valid drivers license and ability to pass a background check.

- HIPAA certification or willingness to obtain.

- CPR certification preferred.

- Knowledge of PRC policies, IHS referral protocols, and tribal health system practices.

- Familiarity with medical terminology, billing codes, and insurance verification.

- Proficiency in Microsoft Office and EHR systems.

- Strong organizational skills and attention to detail.

- Effective communication and customer service skills.

- Ability to manage multiple referrals and follow up in a timely manner.

- Ability to maintain confidentiality and adhere to HIPAA regulations.

- Ability to communicate effectively with patients, staff, and external providers.

- Ability to work both independently and as part of a team.

- Ability to adapt to changing procedures and program requirements.

- Valid drivers license and ability to pass a background check.

- HIPAA certification or willingness to obtain.

- CPR certification preferred.

- Must adhere to infection control and safety protocols.

- Ability to travel occasionally for training or program coordination.

Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.

If required of this position, you must possess and maintain a valid Washington State drivers license and be eligible for the Tribes Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.

INFORMATION : Terri Mail, HR Generalist, Colville Tribal Health Care Authority, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, (509) 422.4398. [email protected]