Manager – Alliances

Manager –
Alliances

About the
Role

We are seeking a proactive and results-driven Manager –
Alliances to join our dynamic team. The role involves developing and
managing strategic partnerships, strengthening our brand presence, and driving
business growth across bank card discount programs and digital discount
platforms . The ideal candidate will be responsible for leading alliance
initiatives, managing key stakeholders, identifying new partnerships
opportunities, and delivering measurable business results.

Key
Responsibilities

- Develop
and manage strategic merchant and partner alliances.
- Identify,
negotiate, and onboard new merchants and brands based on client
requirements and business objectives.
- Manage
end-to-end merchant onboarding, including agreements, commercial terms, QR
deployment, staff training, and campaign activation.
- Plan
and manage bank card discount and promotional campaigns from launch
through execution.
- Build
and maintain strong relationships with merchants, banking partners,
clients, and other key stakeholders.
- Coordinate
with internal teams to ensure seamless execution of campaigns and partnership
initiatives.
- Oversee
redemption processes, merchant queries, and operational issues, ensuring
timely resolution.
- Conduct
merchant meetings, market visits, and regular follow-ups to strengthen
partnerships and identify new opportunities.
- Monitor
campaign performance, merchant engagement, redemption trends, and partner
satisfaction.
- Prepare
partnership proposals, commercial offers, business cases, and alliance
agreements.
- Ensure
proper placement of marketing materials and effective campaign communication
across merchant outlets.
- Support
reconciliation, reporting, performance tracking, and timely resolution of
partnership-related issues.
- Identify
opportunities to expand the merchant network and enhance the value
delivered to clients and partners.
- Lead and
coordinate alliance activities, providing guidance to team members where
applicable and ensuring timely delivery of partnership objectives.

Requirements

- Bachelor’s
degree in Business Administration, Marketing, or a related field.
- 4–5
years of relevant experience in Alliances, Partnerships, Merchant
Acquisition, Business Development, Banking, FinTech, Payments, Loyalty, or
related industries.
- Strong
understanding of merchant alliances, bank card discount programs,
promotional campaigns, and redemption processes.
- Excellent
communication, negotiation, relationship management, and stakeholder
management skills.
- Strong
commercial acumen with the ability to negotiate and structure mutually
beneficial partnerships.
- Proficiency
in MS Excel, Word, and PowerPoint .
- Strong
organizational, analytical, and problem-solving skills.
- Ability
to manage multiple priorities, work cross-functionally, operate under
pressure, and meet deadlines.
- Willingness
to travel for merchant, client, and partner meetings.

Benefits

- Health & Life Insurance
- Provident Fund
- Bi Annual Bonus
- Flexible Working Shift
- Exposure to diverse tech and digital projects
- Direct exposure to business development and leadership teams
- Creative, people-first culture with strong learning and growth opportunities.