OCC Duty Manager

OCC Duty Manager Requisition ID 2026-6096 Category Flight Operations Location Columbus Work Base Onsite / Office Position Type Permanent Full-Time Job Profile The OCC Duty Manager in Columbus, OH is at the center of the daily operation, coordinating efforts between all operational support departments to conduct the fleet’s operation effectively, efficiently, and safely. You will work hand in hand with the Flight Operations team (and/or delegated representative) to ensure each flight is properly planned and executed. Responsibilities:Planning – normal opsReview fleet for optimization opportunitiesWork with mx planning on scheduling eventsReview Crewing for optimization opportunitiesIROPSCommunication of IROPS to impacted partiesWork toward solutions for IROPS eventsWork with MX to provide updates on AOG’sWork with Operations to provide updates on Crewing eventsIROP – Diversions / EventsMain point of contact for all irregular events until senior management is on site and brought up to speedWorks directly with Post Holders on any and all regulatory concerns brought to their attentionCompetencies:Given the level of the leadership position within the company, expectation is the leader demonstrates an expert level of the following proficiencies/competencies.Social Intelligence: Broad but viewed in terms of understanding of social situations and dynamics, and ability to operate effectively in a variety of social situations. Defined as a collection of social performance, sensitivity to social situations, and role-playing skill are critically important for effective leadership.Interpersonal Skills: These are the more relationship-oriented aspects of social effectiveness. Interpreted as “soft skills” of the leader.Emotional Skills/Intelligence (EI): Ability to communicate at the emotional level, understand emotions and emotional situations, and be in tune with our own emotions.Prudence: Categorized as wisdom which comes from being able to see others’ perspectives and through being open to and considering others’ points of view.Courage: Having the courage to take calculated risks and the courage to: (a) stand up for what you believe; (b) do the right thing.Conflict Management: “Higher order” interpersonal skill that involves helping colleagues to avoid or resolve interpersonal conflicts.Decision Making: Leaders having the ability to make good decisions or lead a good decision-making process.Diplomacy: Skill for managing relationships throughout an organization and people effectively in a positive way.Influence Skills: Being a great leader is a Master of Social influence, and able to wield power effectively and fairly Area Expertise/Competence: Developing expertise in the situation, organization, or industry in which they lead.Supervisory responsibilitiesThis position will have direct reports. Work environmentThe primary work environment is in the office area. The noise level in the work environment is low. Physical demandsThe physical demands of this position are typical of office environment. Travel requiredThis position will/will not require 5% Travel Required education and experienceHigh School Diploma or GED (College degree a plus)5+ years’ experience in an SOC environmentSound decision making taking all SOC workgroups & variables for any given situationExperience with FOS is preferredDispatch LicensePast employee management, employee coaching/mentoring preferredBenefits:Medical, Dental, and Vision plans 401(k) plan with generous company match PTO Accrual – Increased based on years of serviceCompany Paid Life, Short, and Long Term Disability InsuranceEmployee Assistance ProgramsMental Health Wellness ProgramEmpty Leg Flight Benefits & Customized Travel Site with Delta Airlines Vista America is an operating partner of Vista – the world’s first private aviation ecosystem, integrating a unique portfolio of companies. Vista has a global workforce of 4,500 aviation professionals and has flown corporations, governments and private clients to 200 countries, covering 96+% of the world. The affiliated operating partners of Vista are equal employment opportunity employers. The affiliated operating partners of Vista do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. The affiliated operating partners of Vista also prohibit harassment of applicants or employees based on any of these protected categories. compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Options Apply for this job onlineApplyShare Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Application FAQs