About this role
SUMMARY :
The cashier is responsible for providing excellent guest service by accurately and efficiently processing the guest’s food and beverage purchases.
ESSENTIAL RESPONSIBILITIES:
- Greets guests and efficiently processes food and beverage orders and purchases through the Point of Sale (POS) System.
- Maintains the accountability and security of their individual cash drawer.
- Stocks and cleans workstation/venue to ensure presentable products.
- Ensures and collects appropriate guest payment for food and beverage service.
- Always maintains a professional and tidy appearance.
- Communicates in a positive, respectful manner to both internal and external guests.
- Builds and maintains knowledge of food and beverage offerings to ensure all questions are answered appropriately and accurately.
- Must maintain excellent attendance and be available to work events and varied schedules per business need.
- Performs other special projects and duties as assigned.
Qualifications
QUALIFICATIONS:
- Ability to work in a team-oriented, fast-paced, event-driven environment.
- Ability to communicate with team members, management staff and guests in a clear, business-like, and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
- Must acquire and maintain a valid Environmental Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity, Cash Handling, and other required compliance training.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- Ability to clearly communicate, read and write in English.
- Must be willing to work weekends, holidays, and any shift.
LICENSES/CERTIFICATIONS/OTHER
- Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
- Experience working in a fast-paced, high volume fine dining, casual, and/or nightclub is preferred.
- Wine and alcohol knowledge preferred.
- Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
- Must pass an annual Title 31 exam.
- All applicants must be at least 18 years of age.
AMERICAN INDIAN PREFERENCE
Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.