About this role
MAIN DUTIES / RESPONSIBILITIES:
• Conduct hands‑on measurements using roundness, form, surface texture, and alignment instruments at customer sites and in-house.
• Deliver technical demonstrations and measurement guidance across all supported product lines.
• Deliver training at customer sites or remotely on roundness, surface, and alignment products and applications.
• Analyse customer data, prepare technical reports, and present findings to commercial and engineering stakeholders.
• Work closely with R&D, production, sales, and marketing to relay customer needs, application requirements, and usability feedback.
• Create application notes, guides, case studies, and best‑practice documentation for roundness, surface, and alignment metrology.
• Support product validation and feature testing by providing application-driven insights from customer environments.
• Build strong customer relationships to understand real‑world measurement challenges and propose effective solutions.
• Maintain up‑to‑date knowledge of global metrology practices and competitive technologies across roundness, surface, and alignment measurement.
• Provide expert product and application support to assist the sales team with customer engagement and opportunity development.
• Ensure all instruments meet required performance standards through application-focused testing, verification, and troubleshooting.
• Travel regularly (UK and international) to customer facilities for measurements, training, installations, and technical support.
REQUIRED ESSENTIAL SKILLS:
• Degree-level knowledge of mechanical engineering, physics, or 3 - 5 years’ experience in precision engineering or metrology applications (roundness, form, surface or alignment preferred).
• Strong practical understanding of form measurement, surface texture analysis, and alignment/metrology workflows.
• Awareness of the global competitive landscape for metrology solutions.
• Excellent communication skills across customers, sales teams, engineering, and management.
• Strong presentation, training, and technical writing skills.
• Confident performing measurements independently at customer facilities.
• Experience in applications engineering, technical support, or field‑based metrology roles.
• Willingness and ability to travel frequently (typically 20–40% depending on customer requirements).
• Fluent English, written and spoken.
• Advantageous: usability insights, electronics, software interaction, and cross‑functional project support.
PERSONAL ATTRIBUTES:
• Flexible and adaptable across varied customer environments and product types.
• Open‑minded, approachable, and collaborative.
• Strong team player with confident technical decision‑making.
DEGREE / CERTIFICATION:
Degree in Mechanical Engineering, Physics, or similar technical discipline.
BENEFITS:
• Competitive salary and 28 days holiday including Easter & Christmas.
• Mentoring for IMechE, MIET, CPhys.
• Continuous training using world‑class tools and equipment.
• 1pm Friday finish.
• Supportive and engaging working environment.
• Perkbox, EAP, GP service.
• Social club and annual events.
• Free onsite parking and easy city access.