About this role
ROLE DESCRIPTION
Position: Laundry Attendant
Are you a Customer Service Super Star. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD-WINNING TEAM.
Our hotels are unique and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for todays passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
Status: Non-Exempt
Reports to: Executive Housekeeper
JOB SUMMARY
Wash, dry, fold, organize, and distribute hotel linens and laundry while maintaining cleanliness, efficiency, and quality standards.
ESSENTIAL DUTIES & FUNCTIONS
- Wash, dry, fold, and organize hotel linens, towels, and other laundry items in accordance with hotel standards
- Operate and maintain laundry equipment safely and efficiently, including washers, dryers, and ironing/folding machines
- Sort linens and clothing by type, color, and cleaning requirements
- Inspect linens for stains, damage, or wear and report any issues to the supervisor
- Maintain appropriate inventory levels of linens and laundry supplies
- Keep laundry areas clean, organized, and free of safety hazards
- Report unsafe conditions or malfunctioning equipment to your supervisor immediately
- Maintain hotel equipment in proper working condition
- Assist other departments with linen or laundry needs as requested
- Any other duties assigned by your immediate supervisor
Physical Requirements
The physical requirements may include but not be limited to:
- Standing/Walking: Frequently. Standing up to 8 hours a day while cleaning laundry.
- Crouching (Bend at knees) : Frequently. While cleaning laundry.
- Stooping (Bend at waist) : Frequently. While cleaning laundry.
- Twisting (Knees/waist/Neck): Frequently. Loading and unloading linen.
- Climbing Ladders: Occasionally. Climbing to the top shelves in linen rooms.
- Reaching (Overhead/extension): Frequently. Linen shelves
- Handling/Grasping : Frequently. Handling linen, trash, and guest cleaning supplies.
- Pushing/Pulling : Average weight frequently 50 lbs.
- Lifting/Carrying : Average weight frequently 20 lbs.
Working Environment
- Interior: To include laundry room and areas, meeting space, storage closets, guestrooms occasionally; variety of surfaces/ textures.
- Exterior: Exposure to variety of elements based on weather conditions (heat/cold/rain/wind/ice)
Qualifications
BASICS
- Maintain cleanliness and organization in all work areas
- Display courteous behavior with guests and team members
- Report any unsafe conditions immediately
- Ensure hotel equipment is in proper working condition
- Attend required meetings
- Follow company policies and procedures
- Perform any additional duties as assigned by the supervisor
- Follow company dress code
- Complete all company training materials by the deadline
CANDIDATE PROFILE
- Hotel Operations or Customer Service preferred
- Communicate effectively with others
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
- Skilled in working with multiple computer programs- Must be comfortable using devices to communicate with team members and to complete checklists daily (i.e. Alice system.)