102702 - Steward

ROLE DESCRIPTION

Position: Steward

WE NEED BIG STARS LIKE YOU!!!

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Cavalry Court/The George, is a collection of hotels that are created for todays passionate travelers, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond...

Status: Non-Exempt
Reports to: Executive Chef/Sous Chef

JOB SUMMARY

The Steward is responsible for maintaining cleanliness and sanitation in the kitchen, dishwashing areas, and back-of-house spaces. This position washes and sanitizes dishes, cookware, utensils, and equipment; assists with kitchen organization; removes trash; and follows all food safety and sanitation standards. The Steward supports the culinary team by ensuring clean, safe, and organized work areas.

ESSENTIAL DUTIES & FUNCTIONS

- Operational Responsibilities

Wash, sanitize, and store dishes, glassware, utensils, pots, and kitchen equipment.

- Maintain cleanliness and organization of kitchens, dishwashing areas, and service areas.

- Operate dishwashing and sanitation equipment safely and properly.

- Assist kitchen staff with basic cleaning, setup, and breakdown duties.

- Remove trash and recycling and maintain proper waste disposal procedures.

- Restock cleaning supplies, kitchen items, and other operational supplies as needed.

- Follow established food safety, sanitation, and hotel cleanliness standards.

- Assist with receiving, organizing, and storing kitchen supplies and deliveries.

- Maintain equipment and report maintenance or safety concerns to management.

- Support the culinary team to ensure smooth and efficient daily kitchen operations.

- Guest Services

Supports a clean, safe, and welcoming environment for hotel guests.

- Responds courteously to guest requests and directs concerns to the appropriate department.

- Maintains cleanliness in kitchen, dining, and service areas to support a positive guest experience.

- Assists food and beverage staff with timely service and proper sanitation.

- Demonstrates professionalism, courtesy, and a service-focused attitude at all times.

- Team Support and Training

Supports coworkers and maintains a cooperative, team-oriented work environment.

- Assists with training new team members on cleaning procedures, equipment, safety practices, and department standards.

- Communicate effectively with kitchen and hotel staff to ensure supplies, equipment, and work areas are properly maintained.

- Helps coworkers during busy periods and performs additional duties as assigned by management.

- Follows established procedures and sets a positive example for proper sanitation and safety practices.

- Communication and Reporting

Communicate effectively with kitchen and food & beverage staff to support daily operations.

- Reports equipment, supply, sanitation, and safety concerns to the supervisor promptly.

- Follows verbal and written instructions and communicates task completion or issues.

- Maintains clear communication regarding cleaning schedules, dishwashing needs, and supply levels.

- Reports guest or operational concerns to the appropriate department or supervisor.

- Safety & Compliance

Follow all hotel safety policies, sanitation standards, and food safety regulations.

- Properly operate dishwashing machines, cleaning equipment, and kitchen tools.

- Use appropriate personal protective equipment (PPE) when handling chemicals or cleaning equipment.

- Properly label, store, and handle cleaning chemicals and supplies.

- Maintain clean and safe work areas to prevent slips, trips, and other hazards.

- Follow proper procedures for handling hot equipment, glassware, dishes, and sharp objects.

- Report safety hazards, equipment problems, injuries, and accidents to the supervisor promptly.

- Follow proper waste disposal and recycling procedures.

- Completely required safety and food-safety training and comply with applicable health regulations.

Qualifications

ESSENTIAL SKILLS AND QUALIFICATIONS

- Strong verbal and written communication skills

- Effective time management and problem-solving skills

- Proficiency in basic computer skills ex. computer, cell phones, etc.

- Ability to work well with a team and demonstrate attention to detail

- Excellent organizational skills and interpersonal abilities

Availability for early mornings, weekends, and holidays

Knowledge of food safety and proper sanitation

Physical Requirements

- Standing/Walking: Stands and walks for extended periods throughout the shift.

Moves frequently between the kitchen, dishwashing area, storage areas, and service areas.

- May stand on hard or wet surfaces while performing cleaning and sanitation duties.

- Frequently bends, stoops, reaches, and moves around equipment while completing assigned tasks.

- Must maintain safe movement in busy work areas and around kitchen equipment.

- Lifting/Carrying: Lift, carry, push, and pull supplies, dishes, trays, pots, pans, and cleaning equipment as needed.

Regularly handle items weighing up to 25–50 pounds , with heavier items moved with assistance or proper equipment.

- Transport supplies between the kitchen, storage areas, dishwashing areas, and other hotel locations.

- Use proper lifting techniques and follow safety procedures to prevent injury.

- Other Physical Requirements: Frequent bending, stooping, reaching, pushing, and pulling.

Ability to handle repetitive motions while washing, cleaning, and organizing kitchen equipment.

- Ability to safely operate dishwashing and cleaning equipment.

- Ability to work in hot, humid, wet, and noisy kitchen environments.

- Ability to maintain balance and safely navigate wet or slippery floors.

- Ability to use hands and fingers to grasp, carry, sort, and handle dishes, utensils, and cleaning supplies.

- Ability to work for extended periods while performing cleaning and sanitation duties.

Working Environment

- Interior: Works primarily indoors in the hotel kitchen, dishwashing area, food preparation areas, storage rooms, and other back-of-house spaces. The environment may be hot, humid, wet, noisy, and fast-paced. The position requires frequent exposure to cleaning chemicals, steam, food odors, slippery floors, and commercial kitchen equipment. Must follow proper sanitation, safety, and food-handling procedures at all times.

- Exterior: Occasional outdoor work may be required when transporting supplies, disposing of waste, or assisting with deliveries. May be exposed to varying weather conditions, including heat, cold, rain, and humidity. Must follow safety procedures when working in exterior areas.

BASICS

- Maintain cleanliness and organization in all work areas

- Display courteous behavior with guests and team members

- Report any unsafe conditions to HR immediately

- Ensure hotel equipment is in proper working condition

- Attend required meetings

- Follow company policies and procedures

- Perform any additional duties assigned by the supervisor

- Follow company dress code

- Complete all company training materials by the deadline

CANDIDATE PROFILE

- Education and Experience

High school diploma or equivalent preferred.

- Previous experience in a hotel, restaurant, kitchen, or hospitality environment preferred but not required.

- Basic knowledge of kitchen sanitation, cleaning procedures, and food safety practices.

- Ability to follow instructions, work as part of a team, and maintain a clean and organized work area.

- Food handler certification may be required or preferred based on local regulations.