About this role
- Provide end-to-end support for enterprise applications developed in Java, Spring Boot, and Angular .
- Monitor, troubleshoot, and resolve application and infrastructure issues within SLA timelines.
- Work closely with business users to provide timely updates on incidents, resolutions, and preventive measures.
- Ensure application stability and availability across environments, including production.
- Perform capacity management and proactively recommend scaling and optimization measures.
- Support CI/CD pipelines and deployment processes using tools such as Bitbucket, Jenkins, JFrog, JIRA, and Confluence .
- Develop and maintain automation scripts using Python and Shell scripting for operational efficiency.
- Manage and maintain relational databases (MariaDB, MySQL) including query tuning and data management.
- Utilize Elasticsearch and Grafana for monitoring, analytics, and performance dashboards.
- Ensure compliance with DBS policies and security guidelines during production access and deployments.
- Collaborate with development, infrastructure, and business teams to drive process and system improvements.
Requirements
- Good experience in application support, preferably in banking domain.
- Strong experience in Java, Spring Boot, Angular , and cloud-based application support.
- Proficiency in CI/CD tools (Bitbucket, Jenkins, JFrog, JIRA, Confluence).
- Knowledge of Python and Shell scripting for automation.
- Working experience with MariaDB/MySQL and familiarity with Elasticsearch and Grafana .
- Strong analytical, troubleshooting, and problem-solving skills.