About this role
The Opportunity
A Platform for Those Who Deliver.
Whether you're in a frontline role, a
specialist function, or a leadership position, every role presents an
opportunity to make a meaningful impact.
Roles
and Responsibilities
You
Take Ownership. You Deliver With Precision.
You approach your responsibilities with
discipline, a clear understanding of what the business requires, and a
consistent attention to quality - working collaboratively and focused, at all
times, on delivering meaningful output.
What We’re Looking For
- A Bachelor's Degree in
Marketing, Communications, Journalism, Hospitality Management, or a related
field is preferred, reflecting a commitment to excellence and a solid
understanding of Public Relations.
- A minimum of 1-2 years
of experience in Public Relations, showcasing a proven track record of success
in the profession, is preferred.
- Experience in luxury,
lifestyle, international travel, or hospitality is preferred.
- The ability to work
both independently and collaboratively as part of a team, embodying strong
leadership qualities and organisational acumen.
- Technology literacy
with a mastery of Microsoft Word, Excel, PowerPoint, Outlook, and all social
media platforms.
- A quick learner with a
proactive nature and a meticulous eye for detail, complemented by the ability
to multi-task effectively in a fast-paced environment.
- Excellent
communication and interpersonal skills, leveraging strong verbal and written
skills to engage effectively with guests, our Tribe, media contacts and all
other stakeholders.
- Organisational and
leadership skills, effectively leading and inspiring the Tribe.
- Visionary thinking by
finding creative solutions, while taking ownership for all duties and tasks
assigned.
- A hands-on attitude, fuelled by a ‘Can-Do’
spirit.
Key Responsibilities
### Media Coverage Monitoring, Recognitions and
Awards Tracking
- Maintains
comprehensive media coverage records secured by the in-house and external Public
Relations teams, ensuring methodical and organised record-keeping across all
channels.
- Produces and updates
weekly Top Press Coverage presentations in brand-approved templates,
consolidating top-tier editorial coverage to support accurate monthly and
annual reporting.
- Maintains and updates
an Awards Won and Recognitions tracker across The Group, along with associated
certificates, badges, logos and banners.
- Proactively
monitors and tracks media coverage across social media platforms, media
monitoring and alert tools, and relevant online publications and websites.
Media Gallery, Press Kit and Asset Management
- Organises and
maintains the Public Relations server, managing file storage and document
organisation from internal and external stakeholders including brand
presentations, reports, press materials, awards won, brand standards, etc.
- Curates, updates and
maintains an approved media-friendly visual asset gallery and video library for
the press kit in collaboration with relevant departments.
- Supports development
of weekly press alerts aligned to brand experiences, launches, seasonal
offerings and events with approved visual content.
- Maintains a record of
high-profile celebrity and VIP visits.
###
Stakeholder and Contact Management
- Maintains a robust,
updated database of local and international media contacts, influencers,
bloggers and industry partners.
- Identifies
brand-relevant influencers and key opinion leaders to support coverage momentum
in line with brand positioning and commercial objectives.
- Coordinates
administrative support for media, influencer and VIP visits and partnerships
across all destinations.
Media Relations and Coordination
- Develops creative and
seasonal press pitches to support ongoing coverage of Group initiatives.
- Supports distribution
of press releases to targeted media, agencies and key contacts.
- Responds to media
inquiries and interview requests, managing coordination of media visits and
specific events requiring the Public Relations team’s attention.
- Collaborates on
influencer, partner and sponsor engagements.
- Builds and strengthens
media relationships to generate editorial coverage.
###
Administrative Support
- Manages the Head of
Department's calendar, coordinating meetings, calls and key engagements.
- Supports the Head of
Department with administrative duties and reporting.
- Works with Head Office
on departmental administrative requests including contract filing, financial
records and invoice processing.
- Coordinates and
submits monthly team attendance records within required Human Resources
timelines.
- Supports the in-house
Public Relations team and collaborates across departments to maintain
consistency in internal and external communication.
Miscellaneous
- Monitors competitor
activity to ensure The Group's Public Relations strategies remain current,
appropriately positioned and industry-leading.
- Stays informed of
industry developments in hospitality, entertainment, dining and wellness to
support strategic positioning.
What Success Looks Like
Be
Part of an Organisation That Recognises Delivery and Rewards Growth.
You'll be part of a global, fast-growing
business operating across some of the most distinctive destinations in the
industry, working alongside a diverse, multicultural team united by shared
standards, at a pace that supports real development and where consistent
delivery is recognised across every function, brand, and territory.
You
Connect
You
recognise how your work affects the wider team, the guest, and the business,
and you act accordingly.
You Represent the Brand
In every interaction, whether with a guest, a
colleague, or a partner, you conduct yourself as a representative of the
brand.
You Own
It
You
assume full responsibility for what falls within your remit, and you see it
through to completion with minimal oversight.
You Deliver
Your work is accurate, timely, and
consistently meets the standard expected, while understanding how it connects
to the wider business, team output and commercial results.
You Grow
You
receive feedback constructively, develop your capabilities with intent, and
approach every challenge as an opportunity to improve.