About this role
Company: Thompsons Auto Group
Compensation: Up to $48 per hour flat rate (depending on location, experience, and certifications)
Summary:
Thompsons Auto Group is seeking an experienced and skilled Service Technician to join our team. As a Service Technician, you will play a critical role in delivering high-quality service and repairs, contributing to our reputation for excellence. We are committed to maintaining a culture that reflects our core values: Integrity, Servants Attitude, Accountability, Continuous Improvement, Teamwork, and Fun. Join us and be part of a team that values personal growth, customer satisfaction, and a positive work environment.
Key Responsibilities:
- Diagnose and Repair : Accurately diagnose mechanical and electrical issues in a range of vehicles, performing repairs with precision and efficiency to meet Thompsons standards of quality and integrity.
- Preventative Maintenance : Perform routine maintenance services such as oil changes, tire rotations, brake checks, and fluid top-offs, always with a focus on the safety and satisfaction of our customers.
- Customer-Focused Service : Communicate openly and effectively with Service Advisors to provide accurate repair details and cost estimates, demonstrating a servants attitude and ensuring the customers needs are prioritized.
- Team Collaboration : Work closely with other technicians and team members, supporting one another and embodying the teamwork value to achieve our common goal of exceptional customer service.
- Continuous Learning : Stay current on manufacturer guidelines, technical service bulletins, and the latest diagnostic tools, reflecting our commitment to continuous improvement .
- Safety and Compliance : Follow all safety protocols and adhere to federal, state, and local regulations to maintain a safe and compliant working environment.
What We Offer:
At Thompsons Auto Group, we believe in supporting our employees and providing a comprehensive benefits package designed to enhance both work and life satisfaction. Our benefits include:
- 401(k) Plan with company matching
- Health Insurance : Comprehensive medical coverage
- Vision and Dental Insurance
- Life Insurance : Company-sponsored life insurance plans
- Paid Time Off : Generous vacation and personal leave to recharge
- Employee Discounts on vehicle purchases and services
- Professional Development : Opportunities for continuous learning and certifications
- A Positive, Team-Oriented Work Culture where your growth and contributions are valued
Qualifications
Qualifications:
- Experience : Previous experience as an automotive technician, preferably within a dealership environment.
- Certifications : ASE Certification or manufacturer-specific certifications are highly desirable.
- Skills : Proficiency in using diagnostic tools, performing mechanical repairs, and completing electronic and safety inspections.
- Attention to Detail : Ability to work with precision, demonstrating integrity in all work to maintain high standards.
- Problem-Solving : Strong troubleshooting skills with the capability to solve complex technical issues.
- Professionalism : A commitment to maintaining a neat and professional appearance and representing Thompsons core values in every interaction.
Physical Requirements:
- Environment : Work is primarily in a service bay environment.
- Mobility : Frequent standing, walking, and lifting up to 50 lbs.
- Hand Dexterity : Regular use of hands and arms for tasks involving tools and equipment.
- Visual Requirements : Ability to read technical manuals, diagrams, and vehicle documents.
Thompsons Auto Group Culture and Core Values:
At Thompsons Auto Group, our team thrives in a culture that values Integrity, Servants Attitude, Accountability, Continuous Improvement, Teamwork, and Fun . Heres what that means for you as a Service Technician:
- Integrity : We do the right thing, ensuring every repair and customer interaction is honest and transparent.
- Servants Attitude : We put customers first, serving them with humility and respect.
- Accountability : We take pride in our work and own our results. Getting it right the first time is our standard.
- Continuous Improvement : We invest in personal and professional growth. Technicians are encouraged to enhance their skills and stay updated with the latest advancements in the industry.
- Teamwork : We work together as ONE Thompsons Family, always prioritizing team success over individual accomplishments.
- Fun : We believe in fostering a positive and enjoyable workplace where enthusiasm is encouraged, making it a great place for both employees and customers.
Education and Requirements:
- Education : High school diploma or equivalent; technical training or certification is a plus.
- Licensing : Valid Drivers License.
- Tools : Must have own set of basic automotive tools.