TECHNICIAN

Company: Thompsons Auto Group

Compensation: Up to $52 per hour flat rate (depending on location, experience, and certifications)

Summary:
Thompsons Auto Group is seeking an experienced and skilled Service Technician to join our team. As a Service Technician, you will play a critical role in delivering high-quality service and repairs, contributing to our reputation for excellence. We are committed to maintaining a culture that reflects our core values: Integrity, Servants Attitude, Accountability, Continuous Improvement, Teamwork, and Fun. Join us and be part of a team that values personal growth, customer satisfaction, and a positive work environment.

Key Responsibilities:

- Diagnose and Repair : Accurately diagnose mechanical and electrical issues in a range of vehicles, performing repairs with precision and efficiency to meet Thompsons standards of quality and integrity.

- Preventative Maintenance : Perform routine maintenance services such as oil changes, tire rotations, brake checks, and fluid top-offs, always with a focus on the safety and satisfaction of our customers.

- Customer-Focused Service : Communicate openly and effectively with Service Advisors to provide accurate repair details and cost estimates, demonstrating a servants attitude and ensuring the customers needs are prioritized.

- Team Collaboration : Work closely with other technicians and team members, supporting one another and embodying the teamwork value to achieve our common goal of exceptional customer service.

- Continuous Learning : Stay current on manufacturer guidelines, technical service bulletins, and the latest diagnostic tools, reflecting our commitment to continuous improvement .

- Safety and Compliance : Follow all safety protocols and adhere to federal, state, and local regulations to maintain a safe and compliant working environment.

What We Offer:

At Thompsons Auto Group, we believe in supporting our employees and providing a comprehensive benefits package designed to enhance both work and life satisfaction. Our benefits include:

- 401(k) Plan with company matching

- Health Insurance : Comprehensive medical coverage

- Vision and Dental Insurance

- Life Insurance : Company-sponsored life insurance plans

- Paid Time Off : Generous vacation and personal leave to recharge

- Employee Discounts on vehicle purchases and services

- Professional Development : Opportunities for continuous learning and certifications

- A Positive, Team-Oriented Work Culture where your growth and contributions are valued

Qualifications

Qualifications:

- Experience : Previous experience as an automotive technician, preferably within a dealership environment.

- Certifications : ASE Certification or manufacturer-specific certifications are highly desirable.

- Skills : Proficiency in using diagnostic tools, performing mechanical repairs, and completing electronic and safety inspections.

- Attention to Detail : Ability to work with precision, demonstrating integrity in all work to maintain high standards.

- Problem-Solving : Strong troubleshooting skills with the capability to solve complex technical issues.

- Professionalism : A commitment to maintaining a neat and professional appearance and representing Thompsons core values in every interaction.

Physical Requirements:

- Environment : Work is primarily in a service bay environment.

- Mobility : Frequent standing, walking, and lifting up to 50 lbs.

- Hand Dexterity : Regular use of hands and arms for tasks involving tools and equipment.

- Visual Requirements : Ability to read technical manuals, diagrams, and vehicle documents.

Thompsons Auto Group Culture and Core Values:

At Thompsons Auto Group, our team thrives in a culture that values Integrity, Servants Attitude, Accountability, Continuous Improvement, Teamwork, and Fun . Heres what that means for you as a Service Technician:

- Integrity : We do the right thing, ensuring every repair and customer interaction is honest and transparent.

- Servants Attitude : We put customers first, serving them with humility and respect.

- Accountability : We take pride in our work and own our results. Getting it right the first time is our standard.

- Continuous Improvement : We invest in personal and professional growth. Technicians are encouraged to enhance their skills and stay updated with the latest advancements in the industry.

- Teamwork : We work together as ONE Thompsons Family, always prioritizing team success over individual accomplishments.

- Fun : We believe in fostering a positive and enjoyable workplace where enthusiasm is encouraged, making it a great place for both employees and customers.

Education and Requirements:

- Education : High school diploma or equivalent; technical training or certification is a plus.

- Licensing : Valid Drivers License.

- Tools : Must have own set of basic automotive tools.