About this role
Job title Business Manager
Employment Type: Full-time, based at BWS Milan headquarters
Join Our
Team as at Balich Wonder Studio!
Are you a
natural relationship builder with a passion for creating seamless client experiences? Do you thrive in dynamic environments where your strategic
thinking and communication skills can shine? Balich Wonder Studio is looking
for a Business Manager to play a pivotal role in nurturing client
relationships, supporting project delivery, and driving new business
opportunities.
About Balich Wonder Studio
Balich
Wonder Studio is an integrated entertainment powerhouse based in Milan,
renowned for creating unforgettable live experiences. From breathtaking
large-scale Ceremonies to immersive shows, events, and brand activations, our
projects are celebrated globally.
Our
multicultural team of over 140 talented individuals from 20 countries operates
through three divisions, with key branches in Saudi Arabia and Dubai. In 2023,
we joined forces with Banijay to form a leading Media and Entertainment
powerhouse, combining our creative expertise with their content leadership.
About
the Role
As a Business
Manager , you’ll act as the vital link between our clients and internal
teams, ensuring smooth communication, impeccable project delivery, and
opportunities for future collaboration. You’ll work closely with the Business
Director to develop tailored strategies and presentations while overseeing
client satisfaction throughout the production process.
What
You’ll Do
In this
role, you will:
- Manage Business Opportunities : Follow up on inbound business
opportunities assigned by the Business Director and contribute to
developing new client relationships.
- Create Customized Presentations : Draft tailored presentation
decks to meet specific client needs and showcase our capabilities.
- Develop Business Strategies : Collaborate with the Business
Director to design business strategies and proposals for prospective
clients.
- Client
Relationship Management:
- Coordinate and manage daily
relationships with assigned clients.
- Maintain clear communication
with clients throughout project development and production processes.
- Address client needs and
requests, ensuring they align with project goals and targets.
- Keep the Business Director
involved to address critical situations and provide strategic guidance.
- Ensure Client Satisfaction : Oversee client satisfaction
from project initiation to final delivery, ensuring expectations are met
or exceeded.
- Post-Event Relationship
Building :
Maintain relationships with clients after project completion to explore
future business opportunities.
- Leverage Production Exposure : Utilize opportunities during
project production to foster new contacts and business leads.
Requirements
What
We’re Looking For
To excel in
this role, you’ll need:
- At least 5 years of experience in
client relationship management and business development, preferably within
the live events, entertainment, or experiential industry.
- Excellent communication and
presentation skills in English (Italian is a plus).
- Exceptional problem-solving
abilities and a client-first mindset.
- A proactive, organized, and
detail-oriented approach to managing multiple projects and stakeholders.
- Flexibility and willingness to
travel, as required.
Why Join
Us?
At Balich
Wonder Studio, you’ll be part of a global team creating extraordinary live
experiences. We value collaboration, creativity, and a commitment to
excellence, offering you the opportunity to work on groundbreaking projects
with top-tier clients around the world.
Join Us!
We celebrate diversity and are committed to fostering an inclusive environment
for all employees. While we appreciate all applications, only candidates
selected for an interview will be contacted.
