New Case Coordinator

Jacoby & MeyersLos Angeles, CaliforniaOn-siteFull-timeNew grad, 0–1 yearsListed 3 hours ago

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About this role

New Case Coordinator

Want to LOVE where you work and get full training to do it?

Jacoby & Meyers is the nation's pre-eminent law firm protecting consumers since 1972. We are currently seeking a smart and determined candidate to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.

Job Title : New Case Coordinator

Type of Position: FULL TIME

Location: Remote

Pay : $20/ hr

Must be eligible to work in the U.S. **

Job Description :

Core duties and responsibilities include the following. Other duties may be assigned :

- Refer client to medical treatment such as physical therapy or chiropractor
- Confirm client has scheduled an appointment with medical provider
- Obtain/reconfirm necessary details of how the incident occurred
- Research incident details and location when client does not have much information
- about incident
- Report incident to all parties' insurance companies and obtain claim information
- Review documents received from investigator and entered data into ACT
- Process a minimum of 125 cases out of intake to case management
- Ensures that all retainer documents are properly signed and filed
- Continues proper follow up with clients to ensure receive all relevant information on a
- daily basis
- Send referral communication email to firms we are referring lead to and update ACT with
- client information
- Meet in person with clients that will be coming into office to sign up.
- Review file and send SR1 when needed
- Send Letters of Representation to all parties' insurance companies
- Save all documents and photos to client folder and ensure they are properly labeled
- Draft and send subout out letter for clients that have a prior attorney
- Build strong rapport with clients
- Make great first and lasting impression on clients

Requirements:

- Strong organizational skills
- Excellent written and verbal communication skills
- Must have the ability to be empathetic yet persuasive
- Confident

What We Offer:

- Flexible Schedules
- Medical, Dental, Vision and Pet Insurance
- 401(k) with Company Match
- Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
- Short-term and Long-term Disability
- Employee Assistance and Travel Assistance Programs
- Paid Time Off, Paid Sick Time, Paid Holidays
- Health FSA and Dependent Care FSA
- Accident Insurance
- Commuter Transportation Incentive
- Cell Phone and Internet Stipend
- Fully-paid parking
- Learning and Development Programs
- Remote Positions

About J&M:

Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 5 0 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.

REQUIRED: Resume, Pay Expectation

Jacoby & Meyers is an Equal Opportunity Employer .

Revised 7.25.24