About this role
We are seeking a highly organized and patient-centered A dministrative Assistant III/Surgery Coordinator to oversee all aspects of surgical coordinating for ophthalmologists in our Ophthalmology's Comprehensive & Same Day Care clinic and ensuring a concierge-level patient experience . Responsibilities include, but are not limited to:
- Coordinate and schedule patient surgical procedures for assigned faculty physicians
- Schedule all required testing and appointments
- Verify patient insurance coverage and obtain necessary prior authorizations
- Serve as a patient liaison, guiding patients through the pre- and post-operative process
- Maintain accurate documentation and patient records within the electronic medical record system
- Provide general clinic and administrative support as needed to ensure smooth daily operations
Salary Range: $31.88-45.66 Hourly
Required:
- 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.
- Ability to explain complex surgical scheduling and authorization processes to patients in a clear and supportive manner.
- Experience providing front office and patient registration support, and working with EMRs.
- Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.
- High School Diploma and/or equivalent combination of education and experience.
- Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
- Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
- Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
- Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
- Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
- Flexible personality and the ability to function well despite numerous interruptions.
- Ability to work well under the stress of occasional emergencies that need immediate scheduling.
As a condition of employment , the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.