BUSSER - Extra Board (On-Call)

EXTRA BOARD TEAM MEMBER — ON CALL

FINE Entertainment is seeking reliable, flexible Team Members for our Extra Board . This is an on-call position with opportunities to pick up shifts based on business needs at any of our 16 locations .

Responsibilities & Requirements:

- Maintain accurate availability and contact information in Teamwork.

- Be available and responsive to shift offers.

- Respond to shift offers for same day or next day shifts within 15–30 minutes , depending on the timing of the assignment.

- Maintain all required work cards, licenses, certifications, and training.

- Report on time for accepted shifts and follow all venue policies and expectations.

- Be willing and able to work at different FINE Entertainment locations as needed.

Important: Extra Board does not guarantee a set number of hours. Team Members must remain reachable and be prepared to accept available shifts based on business needs.

Job Summary:  Responsible for providing friendly, engaging, and superior service to every guest. Deliver food and beverage orders in a timely manner while creating a warm, friendly atmosphere. Keep the assigned stations cleaned and stocked at all times. Assist other team members with various duties as assigned.

Essential Job Functions:

- Greet all guests sincerely with a smile and eye contact, and provide superior guest service.

- Efficiently serve food and beverage following the service sequence standards.

- Run food to tables throughout the restaurant announcing each item as delivered.

- Bus Tables as necessary throughout the restaurant.

- Possess thorough knowledge of all menu items and ability to suggestively sell items to guests.

- Properly set up service station at start of shift, and break down station at end of shift.

- Clean assigned section and side stations, including glassware, tables, chairs, service items, soda stations and all storage areas.

- Assist in maintaining the cleanliness and presentation of restaurant.

- Restock products such as garnish trays, and ice bins, plates, glasses, flatware, and napkins as necessary throughout shift, as well as change beer kegs and soda BIBs.

- Stack and wipe plates and glassware in dish area, maintaining a clean an organized area.

- Cut fruit and garnishes to specifications for use on food and beverage items.

- Empty trash cans to maintain service and sanitation standards.

- Perform assigned side work.

- Actively market ENTERTAINMENT venues by collecting guest’s personal information for the marketing database.

- Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District.

- Adhere to all Department and Company Policies and Procedures.

Qualifications

Qualifications:

- Must be 21 years or older.

- Previous experience as a Food Runner or Busser is preferred.

- Must possess excellent customer service and communication skills.

- Must be able to initiate and engage guests in conversation in a professional manner.

- Must possess a valid Health Card issued by the Southern Nevada Heath District.

- Must have basic math skills.

- Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift.

- Must be able to communicate fluently in English.