SERVER - Extra Board (On-Call)

EXTRA BOARD TEAM MEMBER — ON CALL

FINE Entertainment is seeking reliable, flexible Team Members for our Extra Board . This is an on-call position with opportunities to pick up shifts based on business needs at any of our 16 locations .

Responsibilities & Requirements:

- Maintain accurate availability and contact information in Teamwork.

- Be available and responsive to shift offers.

- Respond to shift offers for same day or next day shifts within 15–30 minutes , depending on the timing of the assignment.

- Maintain all required work cards, licenses, certifications, and training.

- Report on time for accepted shifts and follow all venue policies and expectations.

- Be willing and able to work at different FINE Entertainment locations as needed.

Important: Extra Board does not guarantee a set number of hours. Team Members must remain reachable and be prepared to accept available shifts based on business needs.

Job Summary:  Responsible for providing friendly, engaging, and superior service to every guest. Take and deliver food and beverage orders in a timely manner while creating a warm, friendly atmosphere. Keep the assigned stations cleaned and stocked at all times. Secure payment for all checks and process checks through the POS in a timely manner. Assist other team members with various duties as assigned.

Essential Job Functions:

- Greet all guests sincerely with a smile and eye contact, and provide superior guest service

- Efficiently serve food and beverage following the service sequence standards

- Possess thorough knowledge of all menu items and ability to suggestively sell items to guests

- Properly set up service station at start of shift, and break down station at end of shift

- Clean assigned section and side stations, including glassware, tables, chairs, service items, soda stations and all storage areas

- Assist in maintaining the cleanliness and presentation of restaurant

- Restock products such as garnish trays, and ice bins, plates, glasses, flatware, and napkins as necessary throughout shift, as well as change beer kegs and soda BIBs

- Run food to tables throughout the restaurant announcing each item as delivered

- Bus Tables as necessary throughout the restaurant

- Cut fruit and garnishes to specifications for use on food and beverage items

- Perform assigned side work

- Empty trash cans to maintain service and sanitation standards

- Actively market FINE ENTERTAINMENT venues by collecting guest’s personal information for the marketing database

- Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District

- Adhere to all Department and Company Policies and Procedures

Qualifications

Qualifications:

- Must be 21 years or older

- Previous experience as a Food Server or Cocktail Server is preferred

- Must possess excellent customer service and communication skills

- Must be able to initiate and engage guests in conversation in a professional manner

- Must possess a valid Alcohol Awareness Card.(TAM, ACT, or other qualifying card)

- Must possess a valid Health Card issued by the Southern Nevada Heath District

- Must have basic math skills

- Must have basic understanding of spirits/beer/wine, including specific brand recognition

- Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift

- Must be able to communicate fluently in English