About this role
Parts Dispatcher Responsibilities:
Develop, alter, and optimize delivery routes utilizing an electronic routing system
Handling all customer inquiries regarding orders by phone or email
The ability to organize and direct drivers on their deliveries
Must be willing to participate in training and to perform other duties as requested by management
Develop delivery routes and maintain contact with drivers throughout the day
Collaborate with management to modify daily routes to accommodate the needs of customers
Act as a communication liaison through the Bluetooth phone and answer incoming phone calls from drivers on the road
Cultivate strong relationships with drivers, order pickers and customers to reduce the stress that comes with last minute schedule changes
Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
The ability to stand, sit, crawl, climb, stoop, kneel, reach, grasp.
Works in a covered area but will also work outside at times and could experience heat and cold, hazards and noise
Parts Dispatcher Requirements:
Strong Computer and communication skills required
Must be able to work in varying temperatures
Capable of understanding and recognizing parts numbers and source codes to ensure proper selection of parts
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to interact well with others.
Exceptional attention to detail.
Works well in a team environment.
1-year preferred experience in a Truck Dealership or Parts Supplier
High School Diploma or equivalent; one year or more of related experience and/or training; or equivalent combination of education and experience. Training in Dealership environment.
$23-$25 hourly
Tuesday - Friday 11:30am- 8pm and Saturday 8am - 5pm
CAIND-Parts
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Apply now to learn more about what Premier Truck Group has to offer!
PTG is committed to fostering an equitable, inclusive and accessible environment where all employees and customers are valued, respected and supported.