About this role
We are looking for a dynamic and results-oriented City Manager to manage city-level sales, admissions, revenue, and academy operations. The ideal candidate should have strong sales and team management skills, with the ability to coordinate coaches, parents, partners, and internal teams while ensuring quality service delivery.
Key Responsibilities:
- Drive city-level admissions, sales, revenue, and operational targets.
- Monitor admissions, conversions, revenue, and overall city performance.
- Ensure quality delivery of coaching sessions based on individual requirements.
- Recruit, train, mentor, and monitor the performance of coaches.
- Plan and coordinate sports events, workshops, competitions, and outreach activities.
- Build relationships with parents, schools, corporates, healthcare professionals, and community partners.
- Identify new partnership and city expansion opportunities.
- Coordinate with Sales, HR, Operations, and Management teams for smooth execution.
- Manage academy operations along with scheduled at-home coaching sessions.
- Prepare and present weekly and monthly performance reports.
- Ensure adherence to operational processes, company policies, and quality standards.
- Visit allocated academy locations during scheduled weekend sessions.
Requirements
- 2–3 years of relevant experience in Sales, Business Development, Academy Operations, or Operations Management.
- Strong sales background with experience in achieving targets preferred.
- Experience in sports, sports academies, education, or service-based organizations is an added advantage.
- Candidates currently working at Executive level with strong sales and operations knowledge can apply.
- Good understanding of sales targets, admissions, customer handling, team coordination, and day-to-day operations.
- Strong communication, leadership, coordination, and problem-solving skills.
- Ability to manage coaches and coordinate multiple stakeholders.
- Comfortable working on weekends and visiting allocated academy locations.