Team Leader

Key Responsibilities

- Manage and support a team of approximately 25–30 EA FC players ;

- Plan and organize player shifts and schedules;

- Regularly monitor shift balance, attendance, and coverage;

- Coordinate planned player replacements and SOS/emergency replacements ;

- Ensure the team remains fully staffed and operational at all times;

- Take ownership of the full player lifecycle , from recruitment and selection through onboarding and integration;

- Support players with day-to-day issues and operational questions;

- Handle interpersonal issues and help resolve conflicts within the team;

- Organize and support EA FC Recruitment Academies and player selection activities;

- Collaborate with other departments and colleagues across the company;

- Participate in regular operational meetings;

- Maintain regular communication with the Trading Department regarding player performance, operational balance, studio-related issues, and other relevant topics;

- Perform the daily morning routine, including checking player reports and operational updates;

- Support the management of minor inventories related to the operation;

- Prepare regular operational reports;

- Handle additional ad hoc operational tasks when required.

Requirements

- Previous experience in team leadership, operations, coordination, or people management ;

- Strong knowledge of EA FC and familiarity with the competitive gaming environment;

- Good spoken and written English and confidence communicating with international teams;

- Strong organizational and time-management skills;

- Ability to manage multiple priorities in a fast-paced operational environment;

- Strong communication and interpersonal skills;

- Ability to handle conflicts, unexpected situations, and day-to-day people-related challenges;

- Proactive mindset with a strong sense of ownership and responsibility;

- Comfortable working with schedules, reports, and operational data;

- Experience in gaming, esports, iGaming, or a similar environment is a strong advantage;

- Availability to work on-site in São Paulo and according to the required shifts.

What We Offer

- Opportunity to work in an international gaming and esports environment ;

- Hands-on leadership experience managing a team of players;

- Collaboration with international teams and different departments across the company;

- A dynamic and fast-growing work environment;

- Opportunities to grow within the gaming operations team.