Customer Service Focused Product Specialist (Automotive Sales)

Automotive Salesperson - Twin Falls Chevrolet (Magic Valley's #1 Volume Chevy Store)
You Bring the Drive. We Bring the Customers.
Twin Falls Chevrolet, the Magic Valley's #1 Volume Chevrolet Retailer and Home of the $69.95 Oil Change, is hiring a Product Specialist, we are looking for more than a typical salesperson. The job is exactly what it sounds like: you help people find the right Chevy (or the right used vehicle) and take care of them from the first hello to the day they drive off the lot.
Here's what sets this seat apart from every other sales floor in town: we're the #1 volume Chevy store in the Magic Valley, and we're still growing; we now offer mobile service throughout the Magic Valley and Sun Valley areas, bringing the dealership to the customer. That means real customer traffic, real inventory, a growing footprint, and real opportunity. We provide the inventory; you bring the energy and the follow-through.
If you light up around people, you know your way around a vehicle (or you learn fast), and you're ready to work, keep reading.
What You'd Actually Be Doing
Every day is a little different, but a typical one looks like this:

- Greeting customers on the lot and online, and making them feel at home from the first minute

- Listening first; figuring out what someone actually needs before you ever talk price

- Running a thorough needs analysis with each customer, then explaining the trims, features, and the Chevy difference in plain language

- Taking folks on test drives and letting the truck (or SUV, or car) do some of the talking

- Working the numbers honestly, laying out the options, and helping customers get to a car/truck they feel good about

- Following up with previous guests, because the best salespeople build a book of business, not just a single sale

- Hitting your monthly sales goals and keeping your customer satisfaction (CSI) scores high

You'll work alongside our Sales Managers, Business Development Center and the rest of the team. We give you the training, the tools, and the customer traffic. You bring the energy and the follow-through.
The Pay

- Uncapped earning potential. The more you sell and the happier your customers are, the more you take home.

- Your pay is built around your sales volume and your customer satisfaction (CSI) scores; taking great care of people pays off twice.

Benefits

- 401(k) retirement plan

- Health insurance

- Dental insurance

- Monetary assistance toward any vehicle you lease through our dealerships

- A clear path into senior sales, finance, or management if that's where you want to grow

Who We're Looking For
You don't need car sales experience to start; we can teach the product and the process. Our best salespeople tend to:

- Actually like people, and it shows

- Know cars, or care enough to learn the product fast and get it right

- Communicate clearly and honestly (a lot of this job is listening, not talking)

- Stay organized and follow up without being chased

- Take a "no" in stride and keep a good attitude

- Hold themselves to a high standard of integrity; in a community this size, your reputation travels

- Carry a valid driver's license with a clean record

A nice plus: a good portion of our community speaks Spanish, so if you're comfortable helping customers in both English and Spanish, that's a real advantage here. It's not required, but it won't go unnoticed.
Backgrounds that tend to do well here:

- Retail, restaurant, or any job where you took care of people and sold something

- Customer service or call center work

- Previous auto sales, of course

- Anyone who's built a loyal following or a book of repeat customers

About Twin Falls Chevrolet
We're the Magic Valley's #1 Volume Chevrolet Retailer and the Home of the $69.95 Oil Change, and we got there by taking care of people and earning their repeat business. We're a community-driven dealership in Twin Falls, Idaho, built on long-term relationships with our customers and our team. We're also not standing still: our new mobile service now reaches customers across the Magic Valley and Sun Valley areas (and beyond), which means a wider customer base and more people getting to know our name. If that sounds like your kind of shop, we'd love to talk.
Equal Employment Opportunity Statement
Twin Falls Chevrolet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected classification under applicable laws.