About this role
External Applicants:
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.
Cover Letter and Supporting Documents:
- Navigate to the "My Experience" application page.
- Locate the "Resume/CV" document upload section at the bottom of the page.
- Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.
Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.
Current Employees:
Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.
A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.
Job Description Summary
Manages day-to-day building operations, space planning, event execution, scheduling, guest logistics, and administrative services for the Wake Forest University School of Law. Serves as the primary operational liaison with University departments, vendors, and contractors to maintain a safe, functional, and welcoming environment. Directly supervises part-time operational staff and collaborates with Law School leadership on institutional priorities.
Job Description
Essential Functions:
Building Operations and Facilities Management
- Manage day-to-day operations of the Worrell Professional Center, including access, maintenance, repairs, furnishings, signage, keys, supplies, and related services.
- Serve as primary Law School liaison with University Facilities, Real Estate, EHS, Security, Transportation & Parking, and other central departments.
- Monitor facility conditions to identify priorities for maintenance, renovations, and furnishings; coordinate responses to building disruptions and emergency repairs.
Space Planning and Facility Projects
- Coordinate short- and long-term space planning and utilization for faculty, staff, students, and administrative operations.
- Manage approved office assignments, relocations, reconfigurations, and renovation projects.
- Represent Law School operational needs on construction and facility-improvement projects, maintaining timelines and status updates for stakeholders.
Event Operations, Scheduling, and Guest Logistics
- Manage operational planning, execution, and logistical support for Law School events, including high-profile visits involving University leaders, judges, and distinguished guests.
- Coordinate event service requirements (tech, catering, security, parking, accessibility) with internal and external providers.
- Oversee master calendar scheduling, space allocations, and conflict resolution.
- Coordinate travel, lodging, itineraries, and hospitality logistics for visiting guests and faculty candidates.
Operational Resources and Administrati on
- Manage vendors, contractors, purchasing, and resource allocation supporting facilities and events.
- Track service delivery and expenditures to identify cost-effectiveness and efficiency opportunities.
- Maintain operational records, inventories, and documentation to support budget planning.
Staff Supervision and Service Operatio ns
- Supervise the part-time Events Assistant and part-time Mail Services Coordinator, including workload distribution, training, coaching, performance evaluations, and oversight of mail and event workflows.
Other Functions:
- Develop and maintain operational procedures, workflows, and standards aligned with University policies.
- Perform other job-related duties and special projects as assigned by Law School leadership.
Required Education, Knowledge, Skills, Abilities:
- Bachelor's degree and 5 years of progressively responsible experience in facilities management, event management, or operations (or equivalent combination of education and experience).
- Minimum 2 years of experience supervising staff or leading work teams.
- Demonstrated experience coordinating complex operational projects with multi-stakeholder groups, vendors, and contractors.
- General knowledge of building operations, facilities coordination, safety protocols, and event logistics.
- Strong project management, organizational, and analytical skills with the ability to manage competing priorities.
- Strong interpersonal and communication skills across diverse academic and professional audiences.
- Ability to exercise sound independent judgment within policy parameters.
- Proficiency with standard office productivity, scheduling, and project/event management software.
- Valid driver's license and ability to work flexible hours (including occasional evenings/weekends) as operational needs require.
Preferred Education, Knowledge, Skills, Abilities:
- Experience in higher education or a professional school environment.
- Experience with facility renovations, space planning, or high-profile event coordination.
- Professional certification (CFM, CMP, PMP, or equivalent).
- Familiarity with enterprise software platforms (e.g., Workday, EMS, Asana).
Accountabilities:
- Scope of Authority: Authorized to resolve routine operational issues, scheduling conflicts, and service requests within established Law School priorities, approved budgets, and University policy.
- Resource Management: Responsible for monitoring assigned budgets, approving routine purchases, and submitting data-driven recommendations for space, capital, and vendor expenditures.
- Representation : Authorized to act as the primary operational representative for the Law School in university-wide committee meetings and contractor/vendor negotiations.
- Escalation Threshold: Responsible for identifying high-risk facility issues, major policy exceptions, or unbudgeted expenses and escalating them to the Assistant Dean for Student Affairs.
Physical Requirements & Enviromental Conditions:
- Ability to regularly navigate an office and academic building environment to inspect spaces and support event execution.
- Ability to remain stationary or mobile for extended periods based on event demands.
- Ability to push, pull, lift, and transport event or facility materials weighing up to 30 lbs.
- Primary work occurs indoors; occasional local travel across campus and outdoor work during campus events or facility inspections is required.
- Requires occasional evening/weekend hours and availability for emergency facility responses during severe weather or building disruptions.
Wake Forest University School of Law Statement of Non-Discrimination and Equality of Opportunity:
Wake Forest University School of Law will foster and maintain equality of opportunity for students, faculty, and staff, without discrimination or segregation on the basis of race, color, ethnicity, religion, national origin, sex, gender, gender identity or expression, sexual orientation, age, disability, genetic information, or military status.
Wake Forest University Statement:
Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability, and veteran status and encourages qualified candidates across all group demographics to apply.
Additional Job Description
*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
Time Type Requirement
Full time
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Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.