About this role
- Contributes to research and protocol creation and maintenance for consumer product categories.
- Participates in the continuous improvement of the research and protocol process.
- Supports department communications and works with UL staff to respond to inquiries.
- May be asked to support the development of newsletters, announcements and publications relating to the assigned research scope.
- Communicates with global regulatory and standards bodies to obtain regulations not available through online research.
- May also be required to contact regulatory bodies to clarify understanding of published standards and regulations to aid in technical inquiry response, test method creation, or other technical service needs.
- Monitors and measures productivity and quality of research to contribute to departmental Key Performance Indicators (KPIs) by providing technical advice, training and peer review as needed.
- May assist in the development and implementation of special projects.
- Reads and follows the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
MINIMUM KNOWLEDGE PREFERRED.
- University Degree (equivalent to a Bachelors degree) from an accredited program in related field, generally plus two years related work experience.
MINIMUM SKILLS PREFERRED.
- Strong written and verbal communication skills in English required, proficiency in a secondary/multiple language(s) a plus.
- Strong skills in internet research, Microsoft Office applications, including Word, Excel, and PowerPoint.
MINIMUM ABILITIES PREFERRED.
- Ability to read, interpret and present a basic knowledge of regulations, standards, test methods and protocols.
- Ability to manage multiple projects with a sense of urgency while maintaining high quality and customer focus.
- Ability to work virtually, in a multicultural, global environment.