About this role
Job Track Description:
- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to perform business support or technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Has advanced, specialized expertise within a range of analytical or operational processes.
- Completes assignments and facilitates the work of others.
- May coordinate assignments beyond work area.
- Proposes improvements to processes and methods.
- Acts as a lead, coordinating the work of others, but is not a supervisor.
- Works autonomously within established procedures.
Functional Knowledge
- Has developed skills in a range of processes, procedures, and systems.
- Acts as a technical expert in some areas.
Business Expertise
- Understanding of how teams integrate and work best together to support the achievement of company goals.
Impact
- Impacts own team through the quality of the services or information provided.
- Suggests improvements to work procedures and practices to improve efficiency.
Leadership
- Serves as a team lead.
- May allocate work to team members.
- Provides subject matter guidance to junior team members.
Problem Solving
- Provides solutions to atypical problems with little or no precedent.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Guides and directs on HR programs and procedures.
- Ensures the accuracy and integrity of HR data by conducting routine audit tests.
- Prepares documentation for the HR knowledge database.
- Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.
- Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance.
- Performs other duties as assigned.
- Complies with all policies and standards.