About this role
Part-time team members who meet the requirements are eligible for:
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!
Makes all standard/specialty coffee and tea beverages for the dining room, cocktail lounge, and bar. Interacts with the venue guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipate and accommodate the needs of the guests
- Maintain the general cleanliness and sanitation of the coffee station and entire venue
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs
- Prepare and deliver coffee/tea orders, when required, to tables/bar in a timely manner, and to the correct guests
- Possesses in-depth knowledge of the coffee and tea menus, and the ability to execute them to company standards
- Clears any dirty service items from the table after delivering coffee/tea orders
- Helps ensure guest satisfaction through active participation in service
- Follow supervisor’s instructions, communicate with and support co-workers while being a team player
- Complies with Department of Health and company sanitation standards
- Properly sets-up coffee stations, performs side-work and other opening/closing procedures as directed by management, including:
- Responsible for making sure that all perishable items (i.e., milk) have not expired and if they are promptly discarding them, alert management of the waste
- Stocks coffee stations with all prescribed supplies
- Completes opening duties as assigned or directed
- Completes closing duties as assigned or directed
- Reports all breakage, and damage of equipment or furniture immediately to management
- Attends and participates in daily pre-service meetings
- Attends and participates in any training sessions or departmental meetings
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
- Works as part of a team and provides help and support to all fellow team members
- Assist and / or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue barista training
EDUCATION/WORKING KNOWLEDGE:
- Minimum 1-year previous food & beverage experience required
- Minimum 1-year previous barista experience required
- Previous experience in a fast casual/high-volume restaurant/nightclub/lounge preferred
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment