Cocktail Server - Avenue Sky Lounge New York

Part-time team members who meet the requirements are eligible for:

- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!

Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. Interacts with the lounge/ bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

- Anticipate and accommodate all needs of the guests

- Provides professional and exceptional service

- Presents menus, answers questions, and makes suggestions for all beverage and food items

- Inform guests of all food and beverage specials, with prices

- Required to solicit any allergy or dietary restrictions from each guest

- Accurately enters all orders into the POS system

- Ensures the delivery of all food and beverage to the guests

- Maintain general cleanliness of assigned stations and the entire venue

- Reports all breakage, and damage of equipment or furniture immediately to management

- Follow supervisor’s instructions, communicate with and support co-workers, and be a team player

- Possesses in-depth knowledge of all food and beverage menus and the company

- Serves all beverages in accordance with all state regulations and alcohol awareness training standards

- Follows all company procedures when providing bottle service

- Follows proper cash/payment card procedures

- Complies with Department of Health and company sanitation standards

- Accurately completes all end-of-shift financial procedures

- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs

- Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:

- Ensures all lounge furniture is clean and free of debris

- Sets tables with proper settings

- Stocks side-stations with prescribed supplies

- Completes opening duties as assigned or directed.

- Completes closing duties as assigned or directed.

- Attends and participates in daily pre-service meetings

- Attends and participates in any training sessions or departmental meetings

- Learn by listening, observing other team members, and sharing knowledge while leading by example

- Portrays a positive and professional attitude

- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

- Works as part of a team and provides help and support to all team members

- Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

- Tao Group Hospitality in-venue cocktail server training

EDUCATION/WORKING KNOWLEDGE:

- Previous hospitality experience preferred

- Previous cocktail server or floor server experience preferred

- Experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

- Ability to write, read, and verbally communicate

- Must have good positive energy throughout the day

- Must be able to print legibly for Team Members, management, and guests to read

- Must be able to stand for extended periods of time

- Must be able to move quickly

- Must be able to push and lift up to 75 lbs. with or without assistance

- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

- Exposure to cleaning materials

- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

- Maintain a professional, neat, and well-groomed appearance adhering to Company standards

- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

- Ability to maintain confidentiality

- Ability to handle a fast-paced, busy, and somewhat stressful environment