About this role
Job Title
Senior Project Manager
Job Scope
We are seeking an experienced and results-driven Senior Project Manager to lead the successful delivery of strategic technology and professional services projects across multiple customers and regions. The ideal candidate will have a strong background in project governance, stakeholder management, risk management, and end-to-end project delivery within enterprise IT environments.
As a Senior Project Manager, you will be responsible for managing complex projects, ensuring alignment with customer objectives, maintaining project profitability, and driving exceptional customer satisfaction.
Main Duties and Responsibilities
- Lead the planning, execution, monitoring, and closure of multiple concurrent projects.
- Manage project scope, schedule, budget, resources, risks, and dependencies.
- Establish project governance frameworks and ensure compliance with organizational delivery standards.
- Serve as the primary point of contact for customers, executive stakeholders, and delivery teams.
- Facilitate project kick-off meetings, steering committees, status reviews, and executive reporting.
- Develop and maintain project plans, RAID logs, communication plans, and project documentation.
- Coordinate cross-functional teams, including consultants, architects, engineers, partners, and third-party vendors.
- Proactively identify project risks and issues and drive mitigation and resolution plans.
- Track project financials, including revenue recognition, profitability, forecasting, and resource utilization.
- Ensure high levels of customer satisfaction through effective communication and delivery excellence.
- Support contract and Statement of Work (SOW) management, change requests, and project governance processes.
- Contribute to continuous improvement initiatives within the PMO.
Position Requirements
Required Qualifications
- Proven experience managing medium to large-scale infrastructure, cloud, virtualization, digital transformation, or software implementation projects.
- Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).
- Experience managing project budgets, forecasts, and resource planning.
- Excellent stakeholder management and executive communication skills.
- Strong problem-solving, negotiation, and decision-making capabilities.
- Ability to work effectively in a fast-paced, multinational environment.
- Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet, Asana, or similar platforms.
Preferred Qualifications
- PMP (Project Management Professional) certification.
- PRINCE2, Agile, Scrum Master, or equivalent certifications.
- Experience in VMware, Broadcom, cloud, infrastructure modernization, or data center transformation projects.
- Experience managing geographically distributed teams across different regions.
Success Metrics
- On-time project delivery
- Budget adherence and project profitability
- Customer Satisfaction (CSAT)
- Risk and issue management effectiveness
- Resource utilization and forecasting accuracy
- Stakeholder satisfaction and executive reporting quality
Education
- Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.
Experience
- 8+ years of project management experience in enterprise IT, consulting services, or professional services organizations.
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