Salon Client Relations Manager / Shift Lead / Key Holder

Drybar ShopsCharlottesville, VirginiaOn-siteFull-timeSenior, 5–8 yearsListed 8 hours ago

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About this role

Overview

Drybar – No cuts. No color. Just blowouts.

Drybar focuses on one thing and does it best — blowouts . We’re seeking a confident Salon Client Relations Manager to lead daily operations, elevate the guest experience, and inspire the front desk team.

Hiring for Schedule: Mon 9am-5pm, Tues 7am-3pm, Wed OFF, Thurs OFF, Fri 7am-3pm, Sat 7am-3pm, Sun 9am-5pm

What You’ll Do

- Lead front desk operations and ensure exceptional client service

- Support and coach team members

- Manage supplies and product organization

- Drive membership and retail sales

- Coordinate group events and social media content

- Open and close the salon as a key holder

What You’ll Love

- $16–$20/hr based on experience and performance

- Medical benefits

- Free monthly blowouts + retail discounts

- Commission on membership sales

- Growth opportunities and ongoing training

What You’ll Bring

- 2+ years’ experience in retail, hospitality, beauty, or restaurant leadership

- 21+ and eligible to serve as ABC Manager (Virginia requirement)

- Strong communication, organization, and leadership skills

- Reliable, proactive, and positive attitude