Strategic Sourcing Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking a strategic and results-oriented Strategic Sourcing Manager to lead category development and sourcing execution across our Technology spend portfolio. In this role, you will take ownership of category strategy, lead cross-functional sourcing initiatives, manage supplier relationships, and drive measurable cost savings and risk mitigation. You will be accountable for translating business requirements into effective procurement strategies and executing complex negotiations with technology vendors.

This position is an individual contributor role reporting to the Director,Strategic Sourcing.

Responsibility

- Develop and execute category management plans for Technology spend (SaaS, software licenses, cloud services, IT infrastructure) with clear strategies to achieve cost savings, risk mitigation, and performance targets

- Lead end-to-end sourcing events (RFP, RFI, RFQ) using modern procurement orchestration platforms (ZipHQ, Levelpath) to ensure structured, repeatable, and auditable processes

- Negotiate complex contracts for software subscriptions, cloud services, and technology services; leverage Al to perform rapid contract analysis and surface key terms, while applying commercial judgment to drive favorable outcomes

- Establish cross-functional stakeholder teams; define business requirements collaboratively with Finance, IT, Security, and department heads to align procurement strategy with operational needs

- Monitor supplier performance, conduct quarterly business reviews with strategic vendors, and address service delivery issues proactively

- Develop analytical reports and dashboards tracking spend, savings achieved, contract renewals, and KPIs; use Al tools to accelerate data analysis and identify patterns, while validating insights independently

- Collaborate with Legal, Information Security, and Third Party Governance to navigate contract review cycles and secure favorable risk allocation terms

- Apply a systems and process mindset to category management: design efficient intake workflows, identify bottlenecks in the source-to-pay lifecycle, and recommend operational improvements

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

- 8+ years of experience in Procurement, Sourcing, or Category Management, with significant focus on Technology or SaaS sourcing

- Experience negotiating technology subscription renewals and new software/cloud service agreements

- BA/BS degree in Business Administration, Supply Chain Management, or equivalent professional experience

- Experience with eSourcing tools, spend analytics platforms, Excel, and data visualization fundamentals

- Experience negotiating and managing complex technology and services agreements (MSAS, SOWs, SaaS agreements)

- Experience with category management plan development and execution, and delivering year-over-year savings

- Experience using Al tools (ChatGPT, Claude, or similar) to enhance analysis and expedite contract review-with discernment in evaluating Al output and not treating it as authoritative

- Experience mapping complex workflows, optimizing intake processes, and identifying systemic improvements in source-to-pay operations

- Experience with stakeholder management and leading complex cross-functional initiatives

Preferred

- Excellent communication and relationship-building skills

- MBA or advanced degree in business or supply chain management

- Procurement professional certification (CPSM, CIPS, CSP)

- Hands-on experience with modern procurement intake and orchestration platforms (ZipHQ, Levelpath, Jaggr, Coupa)

- Experience with enterprise P2P systems (Oracle, Workday Scout, Coupa)

- Familiarity with spend analytics, Tableau, Power Bl, or advanced Excel modeling

- Experience leading strategic vendor relationships, conducting QBRs, and managing supplier performance scorecards

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

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