About this role
Full-Time Position - Bi-lingual a Plus - Excellent Career Opportunity!
High volume automotive dealership in the Georgetown and Round Rock area is currently accepting applications for an experienced high volume Service Appointment Coordinator/Receptionist and Cashier. We are a people-oriented company that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We would prefer dealer experience, but are willing to train the right candidate. Good computer skills and excellent verbal and written communication skills are a must.
Job Description:
This position involves appointment coordinating, cashiering and customer reception and directly involves booking appointments and coordinating customer service appointments. This position reflects the image and face of our Service Department to our customers. We are looking for enthusiastic, customer oriented applicants focused on great customer service.
Job Responsibilities:
- Schedules service appointments by phone, in person, or via email
- Reception
- Cashiering
- Provides guests with vehicle status information when needed
- May be involved setting up loaner vehicles or coordinating with the collision center for vehicle repairs
- Communicates with callers in a professional, friendly, and efficient manner
- Performs other administrative duties, as assigned
- Maintains assigned workspace in an organized and clean manner
Job Requirements:
- A high school diploma or equivalent desired
- Detail-oriented with ability to multi-task
- Prefer a minimum of one (1) year experience in an automotive service department
- Ability to read and comprehend instructions and information in the English language; work well with the public
- Able to work Saturdays
- Bi-lingual a plus
- POSITIVE ATTITUDE AND TEAM PLAYER!!
**All applicants must be able to demonstrate ability to pass pre-employment testing to include background check and drug screen**
The Hewlett Family of Dealerships provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.