About this role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting directly to the Manager, Workforce Reintegration, the Workforce Reintegration Advisor is responsible for implementing and ensuring Airport processes are maintained regarding attendance programs. The Advisor will also be responsible for case management regarding rehabilitation of UNIFOR and IAMAW employees. This role requires fostering strong relationships with other branches including Disability Management, OHS, Labour Relations, Operations, Workforce Planning and other partners.
Responsibilities:
- Manages, monitors and co-ordinates various activities and processes to achieve excellence in the areas of attendance and case management for the respective station(s).
- Assumes local leadership in implementation of all attendance programs and processes at the station.
- Responsible for fostering a culture of accountability for front line employees.
- Promotes healthy and productive workforce initiatives.
- Leads, motivates, and coaches employees on their performance on an ongoing basis by providing constructive feedback and action plans.
- Reviews daily absenteeism reporting.
- Anticipates, identifies, and resolves attendance and accommodation issues using a results-oriented approach to improve overall employee reliability.
- Identifies employees over corporate attendance thresholds, have meaningful dialogue on a regular basis in efforts to reduce absenteeism levels and overall costs.
- Proactively manage WCB and GDIP employee files focusing on the safe and positive re-integration into the workplace.
- Evaluates abilities and provide appropriate accommodations in job functions and work hardening programs.
- Regularly review employee case files, ensuring to highlight any need to contest and/or negotiate with further guidance from Labour Relations as appropriate.
- Effectively report and analyze data to identify opportunities of reducing illness and/or injury as well as improving attendance.
- Forward thinking approach in continuously improving processes and procedures.
- Foster strong relations with all partnering branches to support initiatives and directives for Airports branch.
- Commitment to continuously improve skill set in areas of employee wellness, emotional intelligence, mental health awareness, diversity, and inclusion.
- Commitment to learning, staying current and understanding HR Policy, Collective Agreements and legislations pertaining to absenteeism and accommodation.
- Maintain accurate reporting and data entry.
- Effectively substantiate employee files by ensuring medical information is received and process according to policies and procedures. Ensure filing and documentation is maintained to provide employee files to Labour Relations. Attend arbitrations as a witness when required.
Qualifications
- Possess at least a high school diploma
- Airline experience, with knowledge of Airport Operations.
- Knowledge of collective agreements and managing a unionized workforce.
- Effective communication and interpersonal skills.
- Knowledge of WCB, CNESST policy and guidelines.
- Resilient and adaptable leader.
- Ability to work independently with minimum supervision in a fast-paced environment, while managing multiple tasks, prioritizing and making effective decisions.
- Intermediate knowledge of Microsoft Office and databases.
- Strong Leadership and Managerial Courage skills.
- Available to work a flexible work schedule that includes days, evenings, statutory holidays, weekends and overnight shifts.
Conditions of Employment:
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.