About this role
Position Reports to: Warehouse Assistant Store Manager
Position Description:
The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.
Capability Requirements: The individual must…
- Love our Lord and commit to our mission…
We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
2. Embody and embrace our values…
- Urgent Pursuit
- Sacrificial Service
- Intentional Development
- Clear Communication
- Complete Alignment
- Excellent Execution
3. Have excellent customer service skills with an upbeat, positive, and joyful demeanor
4. Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100*)
5. Able to kindly, but firmly enforce VTS policies on non-accepted items
6. Repeatedly lift 50+ pounds unassisted
7. Quickly and efficiently evaluate “keep or trash” for all donated items
Time Requirements:
This position will require between 32-40 hours per week depending on need and availability.
Travel Requirements:
Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)
Position Duties:
The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.
- Excellent Customer Service
- Greet every customer and treat them with respect, optimism and joy at all times
- Answer any and all questions for customers
- Assist with any customer needs
- Properly thank each customer for their business and donation
- Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
- Share the vision and mission of Vapor Ministries with customers
- Receiving
Quickly and efficiently unload all donor vehicles
- Inspect each donated item for quality and condition and sort to proper department or trash
- Maintain a clean and organized donation area throughout the work day
- Remove all trash/recycling to the dumpster areas
- Retrieve and load furniture for customers that are sold inside the store
- Opening/Closing
If scheduled to open or close, perform and complete the opening/closing checklist procedures
- Housekeeping
Ensure a properly organized workspace during operating hours
- Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day
- Trash & Exterior Excellence
Maintain the cleanliness of the dumpster and overflow areas
- Maintain the cleanliness and visual excellence of the exterior areas of the store
Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.