About this role
Insurance Customer Service Representative - San Francisco, CA
Company Overview:
Imagine joining a rapidly growing tech insurance company looking to fundamentally change how the entire insurance industry works; that's the goal!! This insurance agency is in high-growth mode and is blending cutting-edge technology with a stellar client experience! This company is looking to add a Customer Service Representative to be the face of this transformation!! Think Instagram, Facebook, and Snapchat. Those companies reshaped the way society interacts with one another. This company is doing the same thing in the insurance industry! Come join us to change the world!
What’s in it for you?
Compensation: $50,000-$80,000 depending on your experience
Schedule: Monday - Friday workweek
Benefits: Full suite of benefits including medical, dental, and vision coverage
Paid Time Off: Paid time off and paid holidays
Education & Training: Dedicated mentorship and training program with room for growth!
Team: Fast-growing and tech-driven team
Essential Skills:
Experience: Administrative, client-facing, or call center experience
Software: Microsoft Office and Customer Relationship Management CRM systems
Bonus Points:
Industry Knowledge: 1-2+ years of prior insurance experience is highly desirable
License: Active Property & Casualty License or willing to obtain
Experience: Customer Service background handling a large volume of inbound and outbound calls
Language: Bilingual in Spanish is a plus!
The Key Responsibilities:
Responsible for managing back-to-back inbound and outbound calls.
Respond to inquiries regarding client accounts, payments, etc.
Be the face of the company by being the first point of contact for urgent client needs.
Complete list of daily duties such as ensuring invoices are paid, handling account renewals, etc.
Documentation on all account activity and an ongoing duties list that is consistently updated.
Apply Now!
Compensation / Pay Rate (Up to): $50,000.00 - $80,000.00 Per