Direct to Consumer Loan Officer I/II (Z)

Under the direction of the Residential Loan Manager, the Direct to Consumer Loan Officer is responsible for generating loan volume from the real estate market.

- A credit report mandated by the Dodd-Frank Act to ensure demonstrated financial responsibility. The report is to be obtained and accepted no later than 30 days from employment or transfer date. If not accepted, employment may be terminated.
- Registration with the Nationwide Mortgage Licensing System & Registry. If not yet registered, registration to be completed and accepted no later than 30 days from employment or transfer date. If not registered and accepted, employment may be terminated.
- Bachelors degree from an accredited institution or equivalent work experience.
- Minimum 5 years of experience in the mortgage banking industry resulting in a good understanding of the loan process, qualifying criteria, individual product parameters and regulatory requirements or equivalent work experience. Must have a good understanding of deposit products and at least 3 years of experience selling mortgages and any consumer banking product.
- Demonstrated proficiency with personal computers and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Ability to use a HP financial calculator. Knowledge of or ability to use Bank software and systems. Knowledge of Mortgage Origination Software Systems.
- Demonstrated verbal and written communication skills. Must be analytical, detail oriented, organized. Ability to work effectively and prioritize workload and multi-task to meet deadlines. Must have good math skills and ability to read and understand credit reports. Able to review and analyze large amounts of information and determine the appropriate loan product and type. Must have good follow up and customer service skills. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation or to operate a vehicle with a valid driver’s license, and commute as required. Travels by air as required. Must be able to push/lift 25 lbs.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.