Strategic Accounts Leader, Commercial - Food Service & Retail

The Strategic Account Leader, Commercial serves as the primary field-based account leader responsible for supporting, growing, and executing strategies for assigned Retail and Foodservice National Accounts . This role partners closely with National Account Managers, distributors, service providers, and cross-functional Rheem teams to drive sales growth, execute customer programs, support expansion initiatives, and deliver an exceptional customer experience across assigned accounts.

The Strategic Account Leader is responsible for strengthening customer relationships at the regional and local levels, identifying growth opportunities, supporting new location development, coordinating program execution, and ensuring alignment between customer requirements and Rheem's commercial HVAC and water heating solutions.

This position serves Commercial National Accounts within the Retail and Foodservice verticals and is based in a major U.S. metropolitan area near a major airport.

- Bachelor's degree from an accredited four-year college or university.
- 5+ years of experience in sales, account management, business development, national accounts, or customer-facing commercial roles.
- Experience within HVAC, water heating, building products, facilities management, foodservice equipment, retail operations, or related industries preferred.
- Experience managing multi-location customers, franchise organizations, retail chains, restaurant groups, foodservice operators, or national account programs preferred.
- Demonstrated ability to influence customer decisions across operations, facilities, construction, procurement, and executive leadership functions.
- Strong communication, presentation, negotiation, and relationship-building skills.
- Strong analytical skills with the ability to interpret sales data, identify trends, and develop account growth strategies.
- Proficiency in Microsoft Office applications, CRM platforms, and sales reporting tools.
- Strong financial acumen, including the ability to analyze pricing programs, discounts, margins, rebates, and business performance metrics.
- Ability to prioritize and manage multiple customer initiatives simultaneously in a fast-paced environment.
- Self-motivated with the ability to work independently and collaboratively within a cross-functional team environment.
- Demonstrated ability to create demand for and successfully sell Rheem products while strengthening customer relationships and brand loyalty.
- Ability to travel extensively throughout the assigned account region.
- Must reside within or be willing to relocate to the assigned account region.

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING OTHERS, you will be expected to demonstrate the following competencies and behaviors:

- Aligning Performance for Success
- Applying Business Knowledge
- Building Talent
- Building Trusted Relationships
- Communicating with Impact
- Customer-Orientation
- Delegating Tasks
- Executing/Leading the Team
- Facilitating Change
- Fostering Relationships/ Emotional Intelligence
- Influencing
- Problem Solving & Decision Making
- Supporting Innovation

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

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