About this role
Job Requirements
About Godrej Industries Group (GIG)
At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.
https://www.godrejindustries.com/
ROLE SUMMARY
The O365 Administrator is responsible for the end-to-end management, maintenance, and optimization of the organization's Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD/Entra ID. This role ensures service availability, security, and compliance, and delivers a seamless collaboration experience for end users, acting as the primary point of contact for Microsoft 365 administration and escalations.
YOUR ROLE SPECIFICATIONS
• Administer the Microsoft 365 tenant end-to-end, including user and license provisioning, de-provisioning, and group management.
• Manage Exchange Online: mailboxes, distribution lists, shared mailboxes, mail flow rules, and connectors.
• Administer SharePoint Online: site collections, hub sites, permissions, and storage quotas.
• Configure and manage Microsoft Teams: policies, channels, meeting/calling settings, and voice integration.
• Manage OneDrive for Business: storage, sharing policies, and retention settings.
• Administer Azure AD / Microsoft Entra ID: users, groups, roles, and conditional access policies.
• Configure and enforce Multi-Factor Authentication (MFA) and modern authentication standards.
• Monitor Microsoft 365 service health, respond to incidents, and coordinate outage communications.
• Manage license assignments and optimize license utilization and cost across the tenant.
• Configure and maintain Data Loss Prevention (DLP), retention labels/policies, and eDiscovery.
• Implement and manage security controls using Microsoft Defender for Office 365 and Purview.
• Manage mobile device and application policies for Microsoft 365 apps via Intune.
• Automate administrative tasks using PowerShell, Exchange Online Management, and Microsoft Graph API.
• Plan and support migrations (mailbox, SharePoint, OneDrive) into and within Microsoft 365.
• Support governance of Power Platform components (Power Automate, Power Apps) where applicable.
• Provide L2 support for Microsoft 365-related incidents and service requests.
• Collaborate with security and compliance teams to enforce governance and audit requirements.
• Maintain up-to-date documentation and runbooks for Microsoft 365 administration.
• Track the Microsoft 365 roadmap and communicate upcoming changes and their impact to stakeholders.
• Escalate complex issues to Microsoft support or L3 teams when necessary.
QUALIFICATION
1. Educational Qualification: BSc / BE / Diploma in Computer Science, IT, or a related field.
2. Microsoft Certified: Microsoft 365 Certified – Administrator Expert (MS-102).
3. Microsoft Certified: Microsoft 365 Certified – Modern Desktop Administrator Associate (preferred).
4. 3-5 Years of relevant experience administering Microsoft 365 environments.
SKILLS REQUIRED
1. Strong understanding of the Microsoft 365 suite (Exchange Online, SharePoint Online, Teams, OneDrive).
2. Hands-on experience with Azure AD / Microsoft Entra ID and identity management.
3. Working knowledge of security, compliance, and governance features within Microsoft 365.
4. Experience with PowerShell scripting and the Microsoft Graph API.
5. Familiarity with Intune and mobile device/application management.
6. Strong problem-solving and analytical skills with the ability to handle escalations efficiently.
7. Excellent communication and stakeholder management skills.
What’s in it for you?
Be an equal parent
Maternity support, including paid leave ahead of statutory guidelines, and flexible work options on return
Paternity support, including paid leave
New mothers can bring a caregiver and children under a year old, on work travel
Adoption support; gender neutral and based on the primary caregiver, with paid leave options
No place for discrimination at Godrej
Gender-neutral anti-harassment policy
Same sex partner benefits at par with married spouses
Gender transition support
We are selfish about your wellness
Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
Uncapped sick leave
Mental wellness and self-care programs, resources and counselling
Celebrating wins, the Godrej Way
Structured recognition platforms for individual, team and business-level achievements
Performance-based earning opportunities
An inclusive Godrej
Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.
We take pride in being an equal opportunities employer. We recognize merits and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, color, religion, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.
If this sounds like a role for you, apply now!
We look forward to meeting you.
Work Experience
4-6 years