Client Onboarding - Senior Implementation Manager, Associate/VP

Join our Client Onboarding team within Workplace Solutions and lead enterprise equity compensation implementations from project initiation through go-live and transition to ongoing service.

As a Senior Implementation Manager, you will lead implementation projects across multiple stakeholders, translating business requirements into clear project plans and driving successful client delivery. This senior individual-contributor role requires strong project management, stakeholder management, critical thinking, and equity compensation expertise.

Why Join Us

This role offers the opportunity to take ownership of high-profile enterprise implementations, work with experienced specialists across the organization, and apply your industry expertise and project leadership to deliver meaningful outcomes for our clients.

Job Responsibilities

- Lead enterprise implementations from discovery and planning through testing, go-live, and transition.
- Develop and manage Implementation project plans, milestones, dependencies, risks, and key decisions.
- Coordinate client and internal stakeholders across multiple functions and workstreams.
- Lead Implementation project governance, discovery sessions, requirements workshops, status meetings, and readiness reviews.
- Apply critical thinking and sound judgment to evaluate requirements, solve problems, and recommend practical solutions.
- Proactively manage risks, issues, scope changes, and competing priorities.
- Coordinate data conversion, validation, reconciliation, testing, and implementation-readiness activities.
- Drive accountability across project stakeholders while delivering a high-quality client onboarding experience.
- Mentor new joiners and contribute to implementation best practices and continuous improvement.

Required Qualifications, Capabilities and Skills

- 5+ years of relevant experience with demonstrated knowledge of equity compensation share plans.
- Experience leading large-scale or enterprise implementations across multiple stakeholders.
- Strong project management, stakeholder management, and communication skills.
- Strong critical-thinking, analytical, and solutioning skills.
- Ability to manage multiple priorities, influence outcomes, and drive decisions.
- Strong organizational skills and attention to detail.
- Bachelor's degree or equivalent professional experience.

Preferred Qualifications

- IPO implementation or IPO-readiness experience is helpful but not required.
- CEP, ECA, PMP, or similar qualification or relevant experience.
- Experience leading platform conversions or data migrations.