Lead Network Engineer

# Job Description Summary
We are looking for a skilled and motivated Lead Network Engineer to join our team. This role is ideal for a professional with solid hands-on experience in network support, troubleshooting, and security operations within enterprise or data center environments.

You will play a key role in maintaining network reliability, resolving incidents, validating configurations, and supporting secure, high-performing network infrastructure across a global environment. If you enjoy solving complex networking challenges and collaborating with cross-functional teams, this could be a great fit.

Job Description

Roles and Responsibilities

In this role, you will:

- Network Troubleshooting: Diagnose and resolve network related issues, both hardware and software, ensuring minimal downtime.
- ​Layer 2 & Layer 3 Support: Provide troubleshooting support for routing and switching environments.
- UTM Firewall Management: Work with UTM firewalls to update security and traffic polices, debug traffic flows and firewall rules.
- Network Configuration Design and Validation: Review and validate network configurations to ensure they align with company standards and best practices.
- Performance Monitoring: Utilize network monitoring tools to validate the health and performance of all network systems.
- Documentation and Reporting: Maintain accurate network documentation, including configurations and diagrams to accurately depict steady state information.
- Collaboration: Work closely with other IT team members, vendors and customers located throughout the world.
- Incident Response: Act as a point of contact for resolving network related incidents and outages. (There is no requirement for on call support)

Required Skills and Experience:

- Certifications: At least CCNA(Cisco Certified Network Associate) or equivalent certification. Certifications in security, OS, and automation are a plus.
- Relevant years of experience in a network support or TAC, ideally with exposure to enterprise or datacenter environments.
- Strong understanding of layer 2 and layer 3 technologies and protocols.
- In-depth knowledge of TCP, UDP, Multicast, and Network Virtualization.
- Vendor agonistic knowledge across firewall technologies.
- Analytical problems solving skills.
- Experience with network performance monitoring, scripting languages and automation (Docker, Python, Ansible) is a plus.
- Excellent written and verbal communication skills with the ability to explain complex IT issues to nontechnical stakeholders.

Education Qualification

- A degree in Computer Science, Information Technology, or related field is preferred.
- CCNA (Cisco Certified Network Associate)

Additional Information

Relocation Assistance Provided: No