About this role
Loaner Counter possesses excellent guest service and communication skills, a positive attitude and a professional appearance and demeanor. Our team members are service oriented, guest centered and focused on safety.
Essential Job Functions include but are not limited to:
- Offer friendly and knowledgeable assistance
- Greet each guest and provide help with getting in and out of vehicle
- Ensure guest loyalty by providing excellent guest service and responding immediately to guest concerns
- Meet grooming standards; proper uniform attire
- Practice safe driving skills
- Report all incidents immediately to supervisor
- Adherence to corporate policies and procedures
- Able to cope with the physical demands of the job
- Team Player
- Ability to multi task
- Able to work without supervision
Qualifications:
- Pass a drug test
- Can not have any DWI charges
- Must pass a criminal background check
- Provide a 3 year driving record
- High school diploma or equivalent
- Reliable transportation to and from work
- Guest service experience is a plus
- Demonstrate a professional appearance and demeanor
- Must have held a valid driver's license for at least 1 year
- Must be at least 18 years of age to be considered
Duties Include but not limited to:
- Organize keys for the day
- Organize pick and deliveries for the day
- Close loaner desk
- Verify all keys and loaners are accountable
- Ensure clean and settings are set to standards
- Park in appropriate areas
- Check in/out guest loaners - TSD Program
- Check in & inspect loaners on drive
- Remove loaners from service drive and park in appropriate area
- Wash and vaccuum loaners (automatic wash)
- Update and verify vehicle information in TSD
- Greet guest on drive
- Perform guest pick up and deliveries
Schedule:
- Week days 7pm-7pm
- Saturday 8am-6pm
- Sunday OFF
Compensation:
- Starting pay is $20 per hour
CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional - Be Transformational
- We do what we say we're going to do
- We encourage and support each other
- We're committed to continuous growth
Qualifications
View benefit details here: https://www.continentalautomotivegroup.com/cagaustin/website/HRBenefits/CAG_Benefits2.png
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
- Employer Paid Dental Insurance
- Employer Paid Life Insurance
- Employer Paid Medical Insurance
- Employer Paid Health Savings Account Contribution
- Employer Paid Wellness Clinic
- Employer Paid Flu Vaccinations Every Fall
- Employer Percentage Matching for 401k
- Employer Paid Parental Leave
- 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
- 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
- 14 Paid Time Off Vacation Days/Year (1 year - 3 years)
- 19 Paid Time Off Vacation Days/Year (3 - 7 years)
- 24 Paid Time Off Vacation Days/Year (7+ years)
- Annual Christmas Bonus Based on Tenure
- Annual Christmas Party
- Annual Employee Appreciation Dinner
- Employee Vehicle Purchase Program
- Employee Discounts on Collision Repair, Parts, and Service
- Bi-Weekly Pay Periods, Paid on Fridays
- Holidays: Thanksgiving, Christmas & New Years
- Employer Paid Lunches Every Saturday
- Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
- Access to In-House Insurance Agency
- Access to In-House Marketing Agency
- Voluntary Life Term and Whole Insurance
- Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
- $200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.