Senior Manager, Engineering

Position
Title: Senior Manager, Engineering

Base Salary: $125,600 to $166,000 annually
DOE

Bonus: Target
annual bonus

Benefits: Medical,
dental, vision, 401k, flexible spending account, paid sick leave and paid time
off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.

Ziply
Fiber is a local internet service provider dedicated to elevating the
connected lives of the communities we serve. We offer the fastest home
internet in the nation, a refreshingly great customer experience, and affordable plans
that put customers in charge.

As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.

Our Company
Values:

- Genuinely Caring: We treat customers
and colleagues like neighbors, with empathy and full attention.

- Empowering You: We help customers
choose what is best for them, and we support
employees in implementing new ideas and solutions.

- Innovation and Improvement: We
constantly seek ways to improve how we serve customers and each
other.

- Earning Your Trust: We build trust
through clear, honest, human communication.

Job Summary

The Senior Manager,
Engineering leads teams responsible for designing and building scalable,
cost-effective fiber networks, ensuring all designs meet technical and
regulatory standards. This role oversees the entire engineering design process,
manages internal teams and external partners, and drives innovation and
operational excellence. The Senior Manager is accountable for delivering
high-quality, construction-ready designs and maintaining accurate OSP records
to support Ziply Fiber’s mission of expanding state-of-the-art fiber networks.
Strategic leadership, vendor management, and expertise in fiber network
engineering are essential for enabling large-scale deployment and long-term
network sustainability

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.

Program Strategy and Network Design

- Provide
the end-to-end program direction to organize, develop, and execute a program
build across multiple functional teams.
- Develop
and execute the fiber engineering design strategy in alignment with business
expansion and network deployment goals.
- Oversee
end-to-end design processes, including route planning, permitting, and
compliance with federal, state, and local regulations.
- Ensure
designs are optimized for scalability, cost efficiency, constructability, and
long-term maintainability.

Engineering Leadership and Partnerships

- Lead
and mentor a team of engineering managers, designers, and support staff to
deliver high-quality network designs on schedule.
- Manage
relationships with external engineering vendors, contractors, and consultants,
ensuring alignment with company standards and project timelines.
- Foster
a culture of accountability, collaboration, and continuous improvement within
the engineering organization.
- Partner
with construction, operations, product, and finance teams to align engineering
design with deployment readiness and business objectives.
- Coordinate
and participate in various internal meetings to ensure communication and
alignment of initiatives, information sharing and implementation of best
practices.

Standards, Compliance, and Project Execution

- Establish
and enforce engineering design standards, documentation practices, and quality
control measures, and oversee adherence to industry best practices and evolving
standards in fiber network engineering.
- Ensure
engineering work orders are designed in compliance with all company standards,
NESC, Utility Pole Agreements, and municipal requirements, as well as public
ROW or utility easements, and ensure compliance with permitting requirements,
safety standards, and environmental regulations. Mitigate risks by proactively
identifying engineering challenges and implementing solutions. Oversee the
completion of necessary permit applications.
- Verify
contractor’s invoices for accuracy and process to AP in a timely manner.
- Develop,
coordinate, and execute project schedules with contractors, property
management, customers, vendors, internal stakeholders, municipalities, and
government agencies.

Process Improvement, Innovation, and
Performance

- Provide
direction to the organization on Engineering process to drive continuous
improvement
- Drive
innovation in design methodologies, leveraging automation, GIS platforms, and
advanced engineering tools, and implement best-in-class workflows to improve
speed, accuracy, and efficiency of design deliverables. Establish and manage
process indicators and performance metrics to optimize workflows.
- Stay
ahead of industry trends, technologies, and regulatory developments to maintain
competitive advantage.

Other Duties

- Perform
other duties as required to support the business and evolving organization.

Required Qualifications:

- High school diploma or GED.
- Minimum six (8) years of progressive experience
in fiber network engineering, including quoting, permitting, and other
pre-construction activities.
- Minimum of three (3) years in a
leadership/people management capacity, with demonstrated experience mentoring,
developing, and managing engineering teams.
- Proven expertise in large-scale fiber design,
route and build planning, permitting, and construction-ready deliverables.
- Strong understanding of GIS applications, CAD
tools, asset management systems, and engineering workflows.
- Experience managing internal teams and
third-party engineering vendors.
- Developed leadership skills, with the ability to
mentor and lead others.
- Knowledge of permitting processes, regulatory
requirements, and compliance for fiber deployments.
- Ability to lead cross-functional initiatives and
communicate effectively with executive leadership.
- Experience using fiber optic network
documentation tools.
- Understanding of network Engineering and
inventory tools
- Ability to travel occasionally (up to 10% of the
time).
- The schedule for this position is Monday through
Friday with weekend availability as needed to complete the essential duties of
this role.
- Must have and maintain a valid driver’s license,
auto insurance, and satisfactory driving record.

Preferred Qualifications:

- Bachelor’s degree in Engineering,
Telecommunications, or related field.
- Professional Engineer (PE) license.
- Experience analyzing and managing large datasets
in tools such as PowerBI and Tableau
- Experience managing capital budgets.

Knowledge, Skills, and Abilities:

- Ability
to work independently and apply sound judgment and reasoning skills to a
variety of situations.
- Ability
to collaborate effectively with other personnel to meet deadlines.
- Strong
verbal and written communication, attention to detail, and organizational
skills.
- Operate
from a customer centered mindset
- Ability
to lead and guide change within an organization
- Ability
to work within critical deadlines.
- Ability
to adjust to rapidly changing priorities and schedules.
- Ability
to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to
work in the US for any employer. Sponsorship is not available for this
position.

Physical Requirements

The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.

At all times, Ziply Fiber must be your
primary employer. Unless otherwise prohibited by law, employees may not hold
outside employment nor be self-employed without obtaining approval in writing
from Ziply Fiber. In holding outside employment or self-employment, employees
should ensure that participation does not conflict with responsibilities to
Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is
an equal opportunity employer. Ziply Fiber will consider all qualified
candidates regardless of race, color, religion, national origin, gender, age,
marital status, sexual orientation, veteran status, and the presence of a
non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.

Ziply Fiber is a drug
free workplace.

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